Note fondée sur 343 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Fairfield Team, Gestion de l’hôtel
Thank you for choosing to stay at our Boerne location. We are pleased to see you had a first class stay and hope you will be back in the area soon.
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Fairfield Team , Gestion de l’hôtel
Thank you for sharing feedback on your recent stay. We are happy to hear that you had a great experience.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Fairfield Front Desk Team, Gestion de l’hôtel
Thank you for providing your feedback. We are excited to hear that you had a first-class experience which is our goal for every guest. Hope to welcome you back soon.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Staff was amazing super helpful and friendly! Hotel was clean. Our room was very clean but a bit small. Only complaint is that the air was not blowing cold (only cool) we had to set it on the coldest setting (60) and leave it
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Fairfield Front Desk Team, Gestion de l’hôtel
Thank you for providing feedback on your recent stay and making us aware of the issue you experienced with the AC. We look forward to seeing you again and appreciate you choosing our Boerne location
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Excellent customer service clerk, n manager. Service lady at breakfast area was super nice and social. Hotel had quick access to highway and close to historical district.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Fairfield Front Desk Team, Gestion de l’hôtel
Thank you for your first-class review. We look forward to welcoming you back whenever your travels bring you to Boerne.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Rooms were very clean.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Fairfield Team, Gestion de l’hôtel
Thank you for sharing your feedback. We are happy to hear that you enjoyed your stay
par un voyageur
Publié le 30 juin 2024 sur Hotels
I had book for a double queen beds and got a king room. When asking the front desk guy to switch me rooms he was very unprofessional and said be couldn’t switch me rooms
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Fairfield Team, Gestion de l’hôtel
Thank you for providing feedback on your recent stay. I reviewed your reservation which was booked as a king suite. Unfortunately, we were unable to change the room type at check in due to lack of availability. We hope you will give us the opportunity to welcome you back in the future.
par un voyageur
Publié le 29 juin 2024 sur Expedia
The bad, they say pet friendly, but they don’t take cats. The good, the front desk person convinced the manager to let us stay. We were very thankful after driving 9 hours. The bad, the room we were in smelled like urine. Not sure if it was from a previous dog staying there or just the humidity from the air conditioner. Either way, it was very unpleasant.
If we pass through again without the cat, we may be willing to try them again.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Fairfield Team, Gestion de l’hôtel
Thank you for providing your honest feedback. We are disappointed to hear that your stay fell below your expectations but glad to hear that you are willing to give us another opportunity to better your experience. We will do our utmost to ensure a first class stay.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Breakfast had nice options. I booked here because it was a little more expensive than others, assuming because it was nicer than other surrounding properties. It was not. Very dated. Very noisy with children. I get it, it’s summer. But $200 a night for “this“ was excessive.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Fairfield Team, Gestion de l’hôtel
Glad to see you enjoyed a great breakfast to start your morning. Thank you for choosing our property and hopefully you will consider giving us the opportunity to better your experience on a future stay.
par un voyageur
Publié le 17 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Fairfield Team, Gestion de l’hôtel
Thank you for sharing your feedback. We are pleased to see you had a first class stay and look forward to welcoming you back
