Grand Hyatt San Antonio River Walk

4.0 star property
4-star family-friendly hotel near Shops at Rivercenter, connected to the convention center

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Photo gallery for Grand Hyatt San Antonio River Walk

Miscellaneous
Lobby
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
600 E Market St, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Alamo
    ‪8 min walk‬
  • Alamodome
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed, Corner

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Fiesta)

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Shower)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

San Antonio

Central San Antonio getaway .A stay at this Downtown San Antonio hotel places you steps from LEGOLAND® Discovery Center and within a 5-minute walk of Shops at Rivercenter. River Walk and Yanaguana Garden and Playground are also within half a mile (1 km).

What's nearby

  • Henry B. González Convention Center - 2 min walk - 0.2 km
  • Shops at Rivercenter - 3 min walk - 0.3 km
  • River Walk - 5 min walk - 0.5 km
  • Alamo - 8 min walk - 0.7 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 11 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬3 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Fogo de Chao - ‬4 min walk

About this property

Grand Hyatt San Antonio River Walk

4-star family-friendly hotel near Shops at Rivercenter, connected to the convention center
Grand Hyatt San Antonio River Walk offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 115000 square feet (10684 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Hyatt San Antonio River Walk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 1003 guestrooms or units
  • 24 levels
  • Meeting rooms
  • 115000 sq ft of conference space
  • 10684 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hyatt San Antonio River Walk offers 1003 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 35 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 15 to 25 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per week plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Pet policy: 1 dog weighing maximum 50 pounds or 2 dogs with a combined weight of maximum 75 pounds are permitted. The listed pet cleaning fee applies only to stays of 7 nights or more; for stays of 30 or more nights a cleaning fee will be assessed at the hotel's discretion.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Grand Hyatt San Antonio Hotel San Antonio
Hyatt San Antonio
San Antonio Hyatt
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

Grand Hyatt San Antonio River Walk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1238 reviews
Rating 8 - Good. 200 out of 1238 reviews
Rating 6 - Okay. 96 out of 1238 reviews
Rating 4 - Poor. 52 out of 1238 reviews
Rating 2 - Terrible. 41 out of 1238 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, close to all the action downtown
Stayed 1 night in Dec 2024

8/10 Good

Jiping

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed when our items removed from the room.
On 12/31/24, We went out for breakfast and planed to return afterward, We told house-keeping lady not to clean our room. But when we returned, our room was cleaned and all items left in the room were disappeared, including medication we brought back from China. We were very disappointed. Finally, house keeping manage found our stuff and brought it back. This type thing should be, and could be avoided if the hotel managent provides adequate train for house keeping stuffs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the river walk
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Great customer service from all the staff. Everything was walking distance. Great place and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was quick and efficient. Parking instructions for guests and public should be at eye level.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location for all the New Years Eve Festivities
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Dec 2024

2/10 Terrible

Ray, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible, everything was terrible at this hotel. Beds were not queen size, two small beds that two people could sleep on them. Not clean room. Service was desperate. Not a good service even for the price they charged. We were charged $314 per night for the room while the room was not worth it, too high. The AC was not working, we asked them to fix it, the technician came and could not fix it. The temperature gun and screen were showing 72F while he was saying it is 80 and keep saying you do not understand! We requested to move us to another room and they accepted to move, after 15 min. we did not hear from them, called to follow up, they said they won’t move us while the AC was not working, crazy and stupid crew, eventually they accepted to move us, no one from hotel came to move our stuff and we had to move them ourself by hand room to room! Very tough condition they created for us. We paid for grand club while the key did not open the door! There was not wine in the club and the ladies were telling us we have shortage! The front desk told us the drinks include while the ladies over there charged us for drinks!!! Although it is called grand club and we paid for it they close at 8 pm, like a happy hour! Our stay at the hotel was like a nightmare! Not a good experience at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel is right on the river walk and close to the Alamo. We walked out every day and night to all the attractions. Buy the parking package, it's worth it. San Antonio is wonderful around the holidays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

precious dianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to the convention center. Lots of dining options
Stayed 3 nights in Dec 2024

8/10 Good

ROSHAWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to the Riverwalk! That’s a plus!
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Came in to run the rock n roll marathon. Hotel is adjacent to the convention center and easy access to the river walk and its amenities. We also love that Ruth’s Chris is right downstairs.
Stayed 2 nights in Dec 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, but too much construction so it was noisy. bathroom toilet was running all the time, but the stay was short so we did not complain
Stayed 2 nights in Dec 2024

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great staff. Had a great time.
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Overall great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Hubert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at reception was really nice. Covered parking. good amenities, nice gym, open terrasse, direct access to river walk (escalators beside the restaurant).
Stayed 1 night in Nov 2024

10/10 Excellent

Robert, Laredo

Stayed 1 night in Dec 2024

6/10 Okay

jose

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful room. Price is good for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came here for a conference Had a nice stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024