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Hilton Palacio Del Rio

4.0 star property
4-star hotel near Shops at Rivercenter

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Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪3 min walk‬
  • Alamo
    ‪6 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

Heart of San Antonio.With a stay at this Downtown San Antonio hotel, you'll be steps from River Walk and La Villita. Shops at Rivercenter and Henry B. González Convention Center are also within half a mile (1 km).

What's nearby

  • Shops at Rivercenter - 2 min walk - 0.2 km
  • River Walk - 2 min walk - 0.2 km
  • Henry B. González Convention Center - 3 min walk - 0.3 km
  • Alamo - 6 min walk - 0.5 km
  • Alamodome - 19 min walk - 1.6 km

Getting around

  • San Antonio Station - 16 min walk
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Yard House - ‬5 min walk
  • ‪Casa Rio - ‬3 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hilton Palacio Del Rio

4-star hotel near Shops at Rivercenter
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

  • 485 guestrooms or units
  • 22 levels
  • Meeting rooms
  • Built in 1968
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 895 out of 1421 reviews
Rating 8 - Good. 274 out of 1421 reviews
Rating 6 - Okay. 127 out of 1421 reviews
Rating 4 - Poor. 77 out of 1421 reviews
Rating 2 - Terrible. 48 out of 1421 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

pamela b

Travelled with family and small children
Liked: Amenities
I stayed two nights and the bell man by the name of Derek was great ….. he def made my stay a little brighter ….. hire more employees like him …..
Stayed 2 nights in Dec 2024

10/10 Excellent

Ty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Chellie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we paid not worth it $1050 for two night plus $150 in parking We thought it would be convenient for the river walk but just a door to go in and out of.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Stayed 1 night in Dec 2024

8/10 Good

Hope

Stayed 1 night in Dec 2024

10/10 Excellent

AMY, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel was beautiful best view to Riverwalk and all the beautiful Christmas lights. Only draw back was construction on outside near front of building but it was minimal
Stayed 1 night in Dec 2024

10/10 Excellent

kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great! The room we had had an excellent view of the river walk! My kids loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's always a great stay at this hotel. definitely 5 stars rating all the time. only issue I had this time around was the Contruction right in front of the hotel. Valet parking was difficult due to construction. price for parking should have been lowered, definitely longer wait times due to limits on space allowed.
Stayed 2 nights in Dec 2024

10/10 Excellent

TJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction around the front of the property made travel a challenge
Stayed 2 nights in Dec 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The rooms were good. The valet was absolutely terrible we waited 45 mintues for are car to be brought around. There was construction right by the hotel entrance and that wasn’t great either.
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the riverwalk is beautiful. The front of the property is under construction as well as the property across the street.
Stayed 2 nights in Dec 2024

10/10 Excellent

JACOB S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very noisy due to construction. We had no choice but to pay for valet parking. It was loud. Honestly unimpressed. Paid for a luxury hotel and was disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

LaDawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Front entrance and the entire area is under construction/renovation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful, the room and bathroom were extremely clean, and I loved the balcony attached to the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was of top standard, nothing too much trouble, the Christmas decor throughout was lovely, clean and well maintained Ali on reception, and rooms . valet parking were all exceptional hosts and made our stay most memorable. 😍

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful amd welcoming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel. Staff helpful and friendly. Comfortable bed. Construction next door so a little noisy. Traffic was interesting getting in and out because of the construction but the valet guys had intake/exit very well handled.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024