Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property
San Antonio guestrooms with free WiFi

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Desk, soundproofing, iron/ironing board, free WiFi
Lobby lounge
Outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
102 Spencer Lane, San Antonio, TX, 78201
  • River Walk
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • Alamo
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Antonio

In San Antonio .Within 2 miles (3 km) of this San Antonio hotel, you'll find Methodist Hospital Texsan and Wonderland of the Americas Mall. San Antonio Zoo and Aquarium and River Walk are also within 6 miles (10 km).

What's nearby

  • North Star Mall - 7 min drive - 8.8 km
  • River Walk - 7 min drive - 9.2 km
  • San Antonio Zoo and Aquarium - 8 min drive - 7.6 km
  • Alamo - 8 min drive - 9.8 km
  • Henry B. González Convention Center - 8 min drive - 10.2 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪Charleys Cheesesteaks and Wings - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Ave - ‬16 min walk
  • ‪El Pollo Loco - ‬12 min walk
  • ‪Bill Miller - ‬3 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

San Antonio guestrooms with free WiFi
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Guy

Travelled with group

No TV

The TV didn’t work
Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this clean hotel staff is friendly rooms are spacious
Stayed 2 nights in Jan 2025

10/10 Excellent

J carmen

Stayed 1 night in Dec 2024

10/10 Excellent

ARMANDO

Stayed 1 night in Nov 2024

10/10 Excellent

Ty

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was good. Staff was helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Old pizza box in the fridge and stained sheets. Dirty floor for three days in a row in the elevator/common areas. Great breakfast and parking.
Stayed 1 night in Oct 2024

2/10 Terrible

Austin

Travelled with family
Disliked: Staff & service
Got my car broken into and they didnt offer video or anything
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Musty Smelling Room

We had an additional room with a couch in it, it smelt very musty, and like mildew. The couch looks old and dilapidated. The floor in front of the elevator and in the elevator was very nasty, & sticky. In the dining room, the furniture was stained up and nasty. The place was just nasty.
Stayed 1 night in Oct 2024

6/10 Okay

Gilbert

Stayed 2 nights in Sep 2024

10/10 Excellent

Elmo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Janeth

Stayed 1 night in Jul 2024

4/10 Poor

Rudy

Travelled with family
Disliked: Cleanliness, staff & service
Checking in was great . When we arrived to the room trying to turn on TV . Remote was broken . To flip channels we had to hold down the metal flip to connect to the battery. The handle on the toilet was held together by clear wrap inside the Base of the tank .
Stayed 1 night in Aug 2024

4/10 Poor

Rudy

Travelled with family
Disliked: Cleanliness, staff & service
Checking in was great . When we arrived to the room trying to turn on TV . Remote was broken . To flip channels we had to hold down the metal flip to connect to the battery. The handle on the toilet was held together by clear wrap inside the Base of the tank .
Stayed 1 night in Aug 2024

6/10 Okay

Gabriel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff members were rude when asked basic questions.
Stayed 1 night in Aug 2024

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mario

Nah
Stayed 1 night in Aug 2024

10/10 Excellent

Reed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Jacob at the front desk was very helpful. The property was clean and the stay was pleasant. There are quite a few homeless people around the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of urine upon arrival. Bathroom was dirty and dusty. You can tell that they "tried" to update this location but it still has a long way to go. If you need a place to crash for 24 hours or less this place is fine. 2/10 don't recommend. The staff was very nice and pleasant. That's the ONLY thing saving this location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

6/10 Okay

Jose S

Liked: Cleanliness
Very clean
Stayed 1 night in May 2024