Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2019 par April C. , Gestion de l’hôtel
Hello Stephanie!
Thank you for your feedback but I would love to hear more about your experience with us and what we could have done better. Thank you!
par un voyageur
Publié le 15 août 2018 sur Expedia
Small room, old equipement, AC can't be set or turned off
Commentaires de Gestion de l’hôtel
21 août 2018 par April C. , Gestion de l’hôtel
Thank you for your feedback! Each room has their own individual AC unit and thermostat. Our front desk staff is available 24/7 to help with any issues.
par Anne Pauline de Besançon
Un peu isole mais plein de charme
Publié le 27 nov. 2014 sur HotelsHôtel proche d'une entrée du riverwalk et juste à côté du tobin center. En revanche un peu loin du site alamo. Bell décoration, restaurant Ocho intéressant, très européen.
par un voyageur
Hotel Heaven
Publié le 21 août 2024 sur HotelsThis was a hotel stay that I'll never forget. It was the most beautiful place I've ever been. The second you walk in the door and the beautiful scent hits you I was engulfed in tranquility. It was so beautifully decorated and really spoke to my aesthetic. Our room was so comfortable and the bathroom was so cool! We had the Hemingway Suite and it was worth every penny. In the morning I went out and sat on the balcony and enjoyed soaking up the sun and hearing the river going by. Some people complain that you can hear everything happening in the hotel but to me I felt like that was part of the charm. It's a 100-year-old building! I liked all the creaky wood footsteps you could hear mixed with echoes of laughter. The bed was so comfortable I had to ask what it was and yes, I did order one for myself for my home. The young men at the front desk was so lovely and kind and helped with any and everything I needed. I honestly can't stop thinking about this place and how badly I want to go back. I'm already planning my birthday next year so I have a reason to come back down to San Antonio and enjoy this extraordinary place. Cool little bonus was at check in they give you free little mini Topo Chico's!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Thank you so much for your wonderful review! We're thrilled to hear that your stay with us left such a lasting impression. It sounds like you truly embraced the charm and history of our hotel, from the moment you walked in to enjoying the tranquility of your room and balcony. The Hemingway Suite is indeed a special experience, and we're delighted that it exceeded your expectations. Your kind words about our decor, comfortable accommodations, and attentive staff mean a lot to us. We strive to create a memorable experience for every guest, and it's fantastic to hear that we succeeded in making your stay exceptional. We can't wait to welcome you back for your birthday next year (or any other special celebration)—here's to creating more unforgettable memories together!
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Katherine! Thank you for a wonderful review! We are so glad to hear that you enjoyed your stay with us! We can't wait to welcome you back for many more fantastic stays!
par un voyageur
Good stay
Publié le 20 août 2024 sur HotelsIt was a nice stay. Enjoyed ourself.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Jennifer - Thank you for the glowing review! We’re delighted that you had an excellent experience with us. Your kind words motivate us to keep striving for excellence
par un voyageur
Publié le 18 août 2024 sur Expedia
Unique hotel
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Sheri - Thank you for appreciating the charm of our hotel! We’re thrilled to hear you enjoyed the unique details and ambiance. Your kind words mean a lot to us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Loved the low pet rate and even the convenience of providing pet food bowls
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Rebecca - Thank you for highlighting our pet-friendly amenities! We look forward to hosting you and your furry friend again soon!
par un voyageur
Publié le 13 août 2024 sur Expedia
Great Service!!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Damon - Your 5-star review made our day! Thank you for the kind words and for letting us know you had a great time. We look forward to hosting you again soon!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Havana Management, Gestion de l’hôtel
Hi Millicent - We’re overjoyed to receive your 5-star review! It’s wonderful to hear that everything met your expectations. Thanks for taking the time to share your positive experience!
