Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Margaret , Gestion de l’hôtel
Thank you so much for your glowing review and for giving us a perfect score! We're thrilled to hear that you enjoyed your stay and that our team made a positive impression on you. Ensuring spotless rooms and warm, friendly service is something we strive for, and it’s wonderful to know we hit the mark.Our location is indeed one of our favorite features, and we're glad it made your visit even more enjoyable. We can’t wait to welcome you back and make your next stay just as perfect!Safe travels, and see you soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
Room was quaint and spotless. The one staff I saw and spoke to was friendly and attentive. Breakfast was substantial and high quality. With keypad entry, I was able to come and go as I pleased and undisturbed. There was also no risk of losing a key card and requiring another. Parking was free and there were plenty of spaces. My only complaint is the bathroom in my room was very small. I am a tall, larger woman. The toilet could not be used without the door open, and the shower stall was quite cramped. Otherwise it was a wonderful two nights. I felt safe and well cared for.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Margaret , Gestion de l’hôtel
Mary, Thank you so much for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay, found the room to be spotless, and appreciated the convenience of our keypad entry system. It's wonderful to know that our staff made a positive impression and that our breakfast offerings met your expectations.We do, however, regret to hear that the size of the bathroom did not meet your comfort needs. Your feedback is invaluable, and we’ll certainly take it into consideration for future improvements, especially as we aim to accommodate all of our guests as comfortably as possible.We are so glad that overall, you felt safe, well-cared-for, and enjoyed your two nights with us. We hope to have the opportunity to welcome you again in the future, and perhaps next time, we can offer a room with a more spacious bathroom to better suit your needs.Thank you once again for your review and for staying with us.
par un voyageur
Wonderful experience, stay here if you can.
Publié le 17 août 2024 sur HotelsFantastic property near river walk and expo center. It was an excellent experience. Great warm breakfast with fresh fruit. The host Roland was wonderful to talk to. Parking was great everything was clean and tidy. So much better than a mega chain hotel stay.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Margaret , Gestion de l’hôtel
Thank you so much for your fantastic review! We're thrilled to hear that you had such an excellent experience during your stay with us. It's great to know you enjoyed the warm breakfast, fresh fruit, and our convenient location near the River Walk.We’re especially happy to hear that we made a positive impression—We take great pride in making sure our guests feel welcome, We also appreciate your comments about our clean and tidy environment, as well as the ease of parking.It means a lot to us that you found your stay so much better than at a larger chain hotel, as we always strive to offer a more personal and comfortable experience. We truly hope to welcome you back the next time you're in the area!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Probably won’t stay here again
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Management, Gestion de l’hôtel
Thank you for sharing your feedback. I’m sorry to hear that your experience did not meet your expectations. We value your comments and would appreciate any additional details you can provide about what might have gone wrong.If you’re open to discussing further, please feel free to reach out to us directly. Your input is important to us as we strive to improve our guest experience. You may contact us via email or phone. Innkeeper@innontheriverwalk.com or 210-225-6333.Thank you again for your time, and we wish you the best in your future travels.
par un voyageur
Publié le 23 juin 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Margaret , Gestion de l’hôtel
I'm glad your enjoyed your stay, We hope to welcome you back soon.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Ambiance was perfect Quiet and close to river.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Margaret , Gestion de l’hôtel
Thank you for your kind review! We're delighted to hear that you enjoyed the peaceful ambiance and our location by the river. Providing a serene and relaxing atmosphere is one of our top priorities, and we're thrilled it made your stay memorable. We hope to welcome you back for another tranquil experience soon!
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your outstanding review! We’re thrilled to hear that you had a perfect stay and appreciate the 5-star rating.Your satisfaction is our top priority, and we’re delighted to know that we met your expectations. We look forward to welcoming you back for another exceptional stay!
par un voyageur
Publié le 21 mai 2024 sur Hotels
The breakfast was great. The rooms were very comfortable. Our room was a little small for four people. Probably should have gotten 2 rooms. Location was nice and quiet and very convenient to the River Walk.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Margaret , Gestion de l’hôtel
hank you for taking the time to share your experience with us. We're so pleased to hear that you enjoyed our breakfast, found the rooms comfortable, and appreciated our quiet, convenient location near the River Walk.We do understand that the room may have felt a bit snug for four people, and we appreciate your understanding. For future visits, we'd be happy to assist with room selections that better fit your needs, including the option of booking two rooms for more space.It was a pleasure having you stay with us, and we hope to welcome you back soon for another comfortable and relaxing visit!
par un voyageur
Publié le 11 mai 2024 sur Expedia
Wonderful stay. Cozy and clean. Excellent breakfast.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Margaret , Gestion de l’hôtel
Thank you for your lovely review! We’re delighted to hear that you had a wonderful stay and enjoyed our cozy, clean accommodations and excellent breakfast.We appreciate your kind words and hope to have the pleasure of welcoming you back soon!
par un voyageur
Publié le 9 mai 2024 sur Expedia
Roland and his staff gets an A grade from my wife and me. Quiet, cozy, convenient and the breakfast was great. We will be back.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Margaret , Gestion de l’hôtel
Thank you for your fantastic review! We’re thrilled to hear that you and your wife had a great experience with us. It’s wonderful to know that you enjoyed the quiet, cozy atmosphere and our convenient location and breakfast.We look forward to welcoming you back and providing another excellent stay!
