Avis Joshua Creek Ranch

Alexandre, thank you for your review. We look forward to welcoming you back to JCR.

We are so happy you enjoyed your time here with us Jeremy! Thank you for taking the time to let us know! We look forward to your next visit!

Matthew, thank you for choosing to stay with us for a getaway in the Texas Hill Country! We are glad you enjoyed your stay and dining experience! We will look forward to seeing you again.

Thank you Thomas! We appreciate your business and taking the time to leave a review! Come back and see us again sometime soon!

Thank you Emilie for your review! We look forward to welcoming you back.

Thank you Machell for your review! We look forward to welcoming you back for a relaxing stay by the pool!

Mason, Thank you for your review! We look forward to welcoming you back to Joshua Creek Ranch.

Thank you Christine for your review! We will look forward to welcoming you back to Joshua Creek Ranch.

Hi Elena, thank you for your review. We look forward to welcoming you back.

Dear David, it is always disappointing to hear that we did not meet guest expectations in any aspect of their visit. Fortunately for us, it is a rarity, but indeed still important to us that we receive ALL feedback (positive and negative), that we take it seriously, and that we look into ALL matters to determine what actions may be appropriate and/or what we could have done better. After reading your review multiple times, I initially wanted to address each one of your relatively minor complaints individually, but then I figured it wasn’t a good use of my time since you have already assumed the role of judge, jury, and executioner by posting a less than stellar review online. So instead, I will agree to disagree with your harsh assessment, and leave you with this: For more than 33 years, we have built our operation into one of the most recognized and successful sporting lodges and destination resorts in the world. While we are certainly not perfect, we are pretty dang good at what we do. The finest amenities, extraordinary experiences, impeccable service, and warm Texas hospitality are, and have always been, the pillars of our success (but don’t just take my word for it, you can find literally thousands of guest reviews on multiple online platforms supporting that claim). I also think it is important for you to know that we stand behind those pillars daily by employing an “always do what’s right for the guest” approach to our operations. In fact, it is common practice for us to go above and beyond to “make things right” for guests who experience an occasional shortcoming. In other words, when guests actually tell us about any disappointments or frustrations when they are on property (when we can rectify first-hand), we will typically go to the “ends of the earth” to regain their favor so they can enjoy their stay at our beautiful property, or at least accept our sincere apology in person. Obviously, you opted not to say anything to anyone until after your stay when you chose to post an extremely one-sided critique in a very public forum giving us no chance to make things right. But I digress – that’s the world we live in today. Next time you visit the area, I hope you find the “lacking hospitality” you were looking for elsewhere.