Note fondée sur 2 444 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello manon, We are pleased to hear that you found your stay to be excellent. Your positive feedback is truly appreciated. If you have any further comments or questions about your experience, please do not hesitate to contact us directly.
par un voyageur
Publié le 5 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2022 par Jessica, Gestion de l’hôtel
Thank you for rating our location.
par un voyageur de San Antonio
Publié le 1 nov. 2024
Excellent desk service
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate your feedback on our desk service and are delighted to hear that you found it excellent. Your satisfaction is our priority, and we strive to provide top-notch service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
was fine
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello delena,We appreciate you taking the time to leave your feedback. If you have any further comments or concerns, please reach out to our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Very friendly staff
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jeanette,We're delighted to hear that you found our staff friendly during your stay. Our team takes great pride in providing excellent service to all our guests. Your kind words will be passed along to them for their hard work and dedication to guest satisfaction.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Staff awesome, shuttle available for use, not just to the airport, but over to shopping and restaurants and back.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kathy,We are delighted to hear that you had a positive experience with our staff and enjoyed our convenient shuttle service to shopping and restaurants. Your feedback is valuable to us as we strive to provide excellent service to all our guests. We appreciate your kind words and hope to welcome you back in the future.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ricardo T,We are delighted to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.
par un voyageur
Viaje de Compras
Publié le 26 sept. 2024 sur HotelsEl hotel es ya muy antiguo y se nota ya en sus instalaciones tal es el caso que están remodelando algunas áreas pero en general ya se ve muy deteriorado el lugar las habitaciones baños alfombras elevadores colchones todo ya está demasiado usado y en algunos casos ya en mal estado la ubicación del hotel es muy buena hay centros comerciales lugares donde comer y muy cerca del aeropuerto ideal para quienes gustan quedar cerca de esta zona
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Oscar,Lamentamos escuchar que no disfrut plenamente su estancia en nuestro hotel. Agradecemos sus comentarios y tomaremos en cuenta sus observaciones para seguir mejorando nuestras instalaciones. Nuestro compromiso es brindar la mejor experiencia posible a nuestros huspedes, y trabajaremos para mantener altos estíndares de calidad en todas las íreas del hotel. íEsperamos tener la oportunidad de recibirlo nuevamente en el futuro!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Staff was very helpful and friendly
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Edward M,We are delighted to hear that our staff contributed to your positive experience. Your kind words are appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
This use to be a nice hotel, but it has become worn and run down. The elevator floors need replacing, the walls need new paint, & the carpets need a good cleaning or replacing. Housekeeping needs to check the level of the shampoo and body wash. In our room, both were empty!
It is convenient to the airport and restaurants. They offer airport shuttles. We probably will look elsewhere to stay the next time we are in SA.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Becky,We appreciate your feedback regarding your recent stay at our hotel. We apologize for any inconvenience experienced and will review your comments with our team for improvements. Our location near the airport and local amenities is a highlight for many guests. We hope for a chance to welcome you back and provide an enhanced experience in the future.
