Note fondée sur 338 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,7 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024
I was very disappointed to see the room in this hotel. What is worst is that it is in Travelocity site. We have used travelocity to book many of our trips which include the hotels. This time it was a very unsatisfactory experience.
The room's furniture was old scratched and with no handles on the drawers, the restroom was dirty. The room did not have a coffee pot. The whole room needed to be cleaned thoroughly and remodeled. I do not recommend this type of hotel to anyone.
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Maria! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Smoky smell.
Publié le 11 juill. 2024 sur HotelsEverything was good. But i did ask for a non smoking room. When i got in the room had a heavy smell of smoke. Im not a smoker so i could smell it. Not sure if it was a previous smoking room.
The bed was comfortable and the place was clean.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Amy, Gestion de l’hôtel
Hi, Kelly! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are morecomfortable and relaxing ones. Regards, Noah
par un voyageur
Publié le 3 juill. 2024 sur Expedia
My recent stay at the OYO Hotel was extremely disappointing and concerning. Upon arrival, I was greeted by a pervasive, funky, moldy smell that lingered throughout the entire hotel, making my stay quite unpleasant.
The cleanliness of the room was far below acceptable standards. The towels and pillowcases seemed as though they had not been washed properly, and the mattress emitted a very funky odor, raising serious concerns about hygiene.
The exterior of the building was equally alarming. The area was filled with individuals who appeared to be homeless, alcoholics, and drug users, making it feel very unsafe, especially for families with children. To make matters worse, there seemed to be drug dealers staying at the hotel, with suspicious people lurking in and out of the hotel area day and night. I even noticed some gang members hanging around the premises, which only heightened my sense of unease.
The security measures at the hotel are severely lacking. There are numerous blind spots around the building due to an insufficient number of cameras, making the area feel even more unsafe.
The staff did not help improve the experience. The check-in person was very rude and abrasive, adding to the overall negative impression of the hotel.
In summary, this hotel is not a safe or comfortable place to stay, particularly for families. It requires significant improvements in cleanliness, security, and customer service to be considered a viable option for accommodation. I would strongl
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience, Brian! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Roaches and a lot of undesirable individuals. Definitely a no tell motel but if its a little to no money situation and an emergency i guess it will do
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Guest! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
par un voyageur
Dead Roaches
Publié le 1 juill. 2024 sur HotelsThe room was full of roaches. It was dead roaches under the stuck. The bathroom was in very bad shape. The bed had so many burned holes that I lost count.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Eva, Gestion de l’hôtel
Hi, Cincelia! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Eva
par un voyageur
Si vas solo esta bien con familia no
Publié le 18 avr. 2024 sur HotelsNo es como ir con familia
Commentaires de Gestion de l’hôtel
29 mai 2024 par Barbara, Gestion de l’hôtel
Thanks for your kind and lovely words! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Barbara
par un voyageur
Publié le 10 avr. 2024 sur Expedia
This is by far the worst stay. It was dirty looking exteriorly and inside the room worse. The bath tub was painted and paint was chipping off. I had never seen anything like it before. The toilet seat was smaller rim than the actual toilet frame so it was awkward when sitting. The worst was the dirty towel provided! At first, i saw a long hair on the white towel as i looked closer i saw a coiled pubic hair!! That was disgusting!!! Luckily i had just bought a new towel and took my chances with that one! The bed sheet had multiple visible cigarette burns. The main room door was all beat up from the bottom all around. Then there was a huge fly inside. Luckily it was only 1 night and the pricing was ridiculously expensive for that stay! It wasnt as cheap as other stays ive seen. Just thinking about the dirty towel makes me gag!
Commentaires de Gestion de l’hôtel
8 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Rosa! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Publié le 5 avr. 2024 sur Hotels
Decent room
Commentaires de Gestion de l’hôtel
8 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Mario! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 4 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Carl! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Ammy, Gestion de l’hôtel
We appreciate your positive rating, Fernando! We take pride in providing our guests with a great experience. Regards, Tim.
