Note fondée sur 860 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2024 sur Expedia
Sol très sale, réfrigérateur très bruyant, compartiment congélateur qui ne congèle pas, et surtout bien sale. Ensemble vétuste, sol cassé... bref un vrai motel dans lequel je ne reviendrai pas
Commentaires de Gestion de l’hôtel
24 mars 2024 par Manager, Gestion de l’hôtel
Hello Patricia,We apologize for the inconveniences you faced during your stay. Your feedback is valuable, and we'll share it with our team for improvements. If you have further concerns, please contact our management directly to address them.
par un voyageur
Publié le 29 mai 2018 sur Expedia
Personnel très accueilllant. Très proche de AFB LACKLAND. Pratique. Prendre en considération que cet établissement est un motel donc très bien pour un motel.
Commentaires de Gestion de l’hôtel
30 mai 2018 par Manager, Gestion de l’hôtel
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. I hope that we will impress you with exemplary service during future visits.
par un voyageur
Publié le 13 mai 2018 sur Hotels
Hotel sans plus !! un motel banal
Commentaires de Gestion de l’hôtel
13 mai 2018 par Manager, Gestion de l’hôtel
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello jamal,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Black mold on bathroom ceiling around vent. Tub and floor were dirty.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and apologize for any inconvenience. We take cleanliness seriously and will address your concerns with our team to ensure a higher standard moving forward. Feel free to reach out to our management for further assistance.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
The staff were VERY nice!! The floors were sooooo dirty my feet were black within minutes. The place was VERY rundown. Even the bedding and pillows were extremely old.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amy,We appreciate your kind words about our staff members' friendliness. We encourage guests to reach out to us directly for any concerns regarding cleanliness to ensure a comfortable stay. Thank you for sharing your feedback, as it helps us improve our services for future guests.
par un voyageur
Publié le 30 août 2024 sur Expedia
Property itself was great, just outside the gate it was dirty
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Denise,We're pleased to hear that you found our property great. We always aim to provide a pleasant stay for our guests within our premises. We appreciate your feedback regarding the area outside the gate and will share this with the appropriate team for their review and attention. Thank you for bringing this to our attention.
par un voyageur
Publié le 30 août 2024 sur Hotels
The breakfast included consisted of two cereals and milk. So something to think about when when planning. The kitchen has dishes and pots and pans so that is helpful. The first room wasn't great, but they quickly gave us a different room that was in much better shape.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your comments on the breakfast selection and kitchen amenities. We are pleased to know that you found our team responsive in addressing room concerns. Should you have any further feedback or questions, please do not hesitate to reach out to our management team directly.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Veronica,We are delighted to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience!
par un voyageur
Publié le 17 août 2024 sur Hotels
Good enuogh for the closeness of the base.
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello rene,Thank you for sharing your feedback with us. We appreciate knowing our proximity to the base was convenient for your needs. If you have any additional comments or suggestions, please feel free to reach out to our management team directly.
