Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2019 sur Expedia
Trop cher pour ce que nous avons eu. Notre chambre No 1 était trop près du système de son. Trop cher aussi pour les repas (30$US), pour ce que nous avons manger.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear JacquelineGreetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Publié le 17 juin 2024 sur Expedia
What a beautiful place and surroundings! Kenneth is a wonderful host and guide. He was attentive to our every need and a joy to talk to. We are hoping to come back soon and spend more time.
Commentaires de Gestion de l’hôtel
9 août 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Jacqueline,Greetings from Rancho Humo Estancia...!!!Thank you so much for taking the time to share your comments! We're absolutely thrilled to hear that you had a wonderful experience at our property. Your kind words truly motivate our entire team who works tirelessly to create unforgettable moments for our guests.We appreciate you acknowledging our efforts, and it means a lot to know that we succeeded in making your stay enjoyable. We would love to welcome you back again in the future! Let us know if there's anything we can do to make your next stay even more special.In the meantime, we wish you all the best!
par un voyageur
Publié le 21 avr. 2024 sur Expedia
the staff was super helpful
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Jeff: Greetings from Rancho Humo Estancia…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Very hospitable. Off the beaten track
Publié le 2 avr. 2024 sur HotelsI wasn't totally sold on this place when I first showed up. The building was very nice, but the weather was super hot, the area was very dry and dusty, and the mosquitos were so intense I wasn't sure how we'd be able to do anything outside for the 2 days we'd be there. This was on a trip in March where we had no issues with mosquitos anywhere else we visited.
But the longer we stayed, the more it grew on me and my family. The host, Kenneth, was very kind and helped us explore the area. On our first afternoon there, we saw a whole bunch of different birds within a couple hundred yards of the hotel door, including the most amazing little screech owls.
The food in the restaurant was very good, but it was the only place available. We managed to get by for lunch just on food we had with us (there was a small refrigerator in the room) and then enjoyed dinner at the restaurant.
The road into Rancho Humo was unpaved, but it was flat and easy to drive on, especially compared with other roads we drove in Costa Rica.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Guest: Greetings from Rancho Humo Estancia…!!! Thank you very much for your fantastic review. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards.
par un voyageur de JERSEY CITY
Publié le 3 mars 2024 sur Expedia
Book here if you want to see Palo Verde National Park. They also have tours on their own property and the river.
Make sure to understand the schedule for the tours to be able to take advantage of them. The hotel is a luxurious outpost, off the beaten path.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Susan:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Great place for high-endish hotel.
Publié le 5 févr. 2024 sur HotelsOverall it was a good experience. Few things I wished I had known before I booked the place. Because it’s such a remote place there’s no other restaurants around that you’re stuck eating at the hotel. It’s gourmet food, very good but pricey, $30 per person do dinner, 25 for lunch. I should have asked ahead of time, so didn’t expect it to be that high. We had a beautiful room with balcony and wonderful view, watched birds passing by, starry nights so the room was worth the price. However, we didn’t have hot water the whole time,I really needed a hot shower one of the nights (we stayed 3nighs) after a long tiring day but shivered under a cool water. They never got around to fixing it. Also, no tv in the room which is strange, tv was one of the amenities. It’s a good location for going into the Palo Verde, hiring a boat to go across the river, totally worth the long hike, saw hundreds of birds in the lagoon area and other animals roaming the forest. Take lot of water. We would have hired a guide but didn’t work out.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Customer:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Publié le 4 févr. 2024 sur Expedia
This place is off the beaten path, but we saw many unusual birds and we were treated like royalty. Large room with a sweeping view. Kenneth, our “guide” gets an A for customer service, and is a pretty good naturalist as well. Food was very good and reasonably priced as well.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear John:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score and comments about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Service is amazing
Publié le 29 janv. 2024 sur HotelsWe spent two nights here and at first I was disappointed because I thought we would have easy access to Palo Verde National Park. This is not the case but Kenneth quickly eased my mind and set us up with a boat tour and bird watching. He was amazing and made our stay memorable. I am so happy we stayed here and it’s all because of the service we received. Highly recommend if you want to spend time in a small village ( less than 200 people) and receive unparalleled attention. The food was fantastic.
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Deborah:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Maria Fernanda Gonzalez - Customer Service, Gestion de l’hôtel
Dear Ruben:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,
