Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,7 Service et personnel
2,5 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Ricardo,We're sorry to hear that your recent stay with us was not up to your expectations, as reflected by your rating of 2 out of 10. We apologize for any inconveniences or issues you encountered during your time with us. Your feedback is important to us, and we would appreciate any specific details you can provide about your experience so we can address the concerns you've raised and improve for the future. Thank you for sharing your feedback with us.Sincerely, Hotel Manager
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marjorie,Thank you for your positive review! We are delighted to hear that you had such a great experience here and that you would rate us 10 out of 10 stars. We strive to provide the best service and accommodations for our guests, and it is great to hear that we succeeded in doing so for you. We hope you will come back and stay with us again soon. Sincerely, Hotel Manager
par un voyageur
Horrible!
Publié le 5 oct. 2024 sur HotelsThe first room we were given was just dirty and once we removed bed sheets trash came out to include a lighter. We went to front desk to ask for a different room which they did give us. Second room was even worse, bandaids and blood spots on made beds. Bandaids on floor. Sheets were stained. Floors were dirty with what looked like red soda or even blood for all know. They supposedly refunded me but now I have to go through hotels.com whom portrays themselves as offering great services.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Alan, We apologize for the experience you had at our hotel. We take cleanliness seriously and will address this with our housekeeping team. Your feedback is valuable in helping us improve our services for all guests. For any further assistance or feedback, please reach out to hotels.com directly. Thank you for bringing this to our attention.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Omar,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
For the Price you can't beat it . Nothing fancy . Staff always friendly and helpful
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jeremy A,We're pleased to hear that you found our staff friendly and helpful. Our team works hard to ensure every guest has a positive experience. Your feedback is appreciated.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Elizabeth,Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you rated us with only 6 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jay,We are joyful to hear that you had a fantastic experience at our hotel! We hope to welcome you back again soon for another exceptional stay.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Eric,We're excited to hear you had a perfect stay with us! We appreciate your rating and hope to welcome you back soon for another fantastic experience.
par un voyageur
Awesomeness
Publié le 1 sept. 2024 sur HotelsIt was amazing 😍
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Eric,We are delighted to hear that you had an amazing experience during your stay with us! Thank you for sharing your positive feedback. Our team is thrilled to know that we were able to exceed your expectations. We look forward to welcoming you back in the future for another wonderful stay.
