Ratings based on 939 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Greg, Hotel Management
Thank you for the review. Hope to see you again soon!
by A traveller
Posted Aug. 15, 2024 on Expedia
Great location. It has access to the Riverwalk where there are many restaurants to choose from. The hotel is bright, open, welcoming and clean. The outside looks quite dated whereas the inside looks modern. They must’ve done renovations recently. It looks great. The rooms are in great condition.
Comment from Hotel Management
Aug. 15, 2024 by Katie, Hotel Management
Thank you for the outstanding review, Jennifer. We look forward to hosting you again!
by A traveller
Posted Aug. 14, 2024 on Expedia
Comment from Hotel Management
Aug. 15, 2024 by Greg, Hotel Management
So happy you enjoyed your stay with us! Thank you!
by A traveller
Posted Aug. 14, 2024 on Expedia
Hot water took a long time for shower
Comment from Hotel Management
Aug. 14, 2024 by Greg, Hotel Management
We truly appreciate the glowing review, thank you.
by A traveller from San Angelo
Posted Aug. 13, 2024 on Expedia
Location, location, location. Hotel staff was really friendly. Hotel was top notch clean. Pool was a little outdated but its a older hotel. Overall 4 out of 5.
Comment from Hotel Management
Aug. 13, 2024 by Katie, Hotel Management
Hi Ramon, Thank you for staying with us and providing your feedback. We hope you choose to stay with us again when your travels bring you back to the area.
by A traveller
Excellent Downtown Location
Posted Aug. 4, 2024 on HotelsMy experience at Marriot Rivercenter as a host hotel for the convention I attended was great. The staff was especially friendly and helpful. My room was exceptionally clean as I arrived. The proximity to the convention center and access to the San Antonio Riverwalk’s restaurants and attractions was an added bonus.
Comment from Hotel Management
Sep. 7, 2024 by Greg, Hotel Management
Amazing pictures and thank you so much for the incredible review! I hope we can host your conference again!
by A traveller
Posted Jul. 31, 2024 on Expedia
Everything was great!
Comment from Hotel Management
Jul. 31, 2024 by Katie, Hotel Management
Thank you for staying with us, Kyle. We hope to see you again!
by A traveller
Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Jul. 28, 2024 by Greg, Hotel Management
So glad you enjoyed your time with us!
by A traveller
Leaky sink in room
Posted Jul. 26, 2024 on HotelsCheck in process was terrible. No where to park or help with valet. Had to pay to park outside of hotel. When we checked in to the room we noticed a wet towel below the sink. There was a leak and instead of fixing it housekeeping just a towel under it and our feet/socks still got wet walking through the area.
Comment from Hotel Management
Jul. 26, 2024 by Katie, Hotel Management
Hello, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.
by A traveller
Posted Jul. 25, 2024 on Expedia
Close to everywhere we needed to go.
