Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Family time
Publié le 14 mai 2023 sur HomeAwayOur check-in and stay was great. There was plenty of space, beds and utensils. The villa was perfect for our family, they provided a complimentary breakf
par un voyageur
Amazing
Publié le 2 avr. 2023 sur HomeAwayThe Old Lake house was all we hoped it would be! The pool, gameroom, and house itself, were all as advertised. Owners were wonderful hosts, they wanted to make sure we had a great time. They provided breakfast items, fruits, drinks, all condiments and kitchen utensils you could think of were there. Bathrooms were even stocked, plenty of toilet paper, shampoo & conditioner for my group of 18 people. They knew we would have a late check in and graciously prepared a delicious chicken salad and cheddar pimento cheese for a late night snack. Everyone loved the space and of course the pool was a hit. If we have the opportunity, we will certainly book another trip there. Thank you for allowing us to stay in your beautiful home.
par un voyageur
⭐️⭐️⭐️⭐️⭐️ Amazing House
Publié le 26 mars 2023 sur HomeAwayThe property was fabulous for family and/or groups. We had a team in San Antonio for a National competition and this house met all our needs. They went above and beyond our expectations in hospitality and amenities offered. We are booked again for next year and highly recommend.
par un voyageur
Great get away
Publié le 4 mars 2023 sur HomeAwayEverything we needed was right there. Host was very responsive to needs and questions. The neighbourhood was beautiful. The house was incredible and we really enjoyed our time there.
par un voyageur
Ladies Weekend!
Publié le 29 janv. 2023 sur HomeAwayThank you so much. The house was perfect for your annual ladies weekend! We ended up with 20 and had plenary of room for everyone! The house was clean and well furnished!
par un voyageur
Great Place to reconnect
Publié le 24 déc. 2022 sur HomeAwayWe searched for a rental that could be both a somewhere we could stay as well as a place to host an intimate party for our Mother who was turning 80. The house is perfectly set up for a large group and was a nice home to celebrate the Birthday. Host family was very kind and generous, and welcomed us. House is close to Sea World and easy 20 minute drive to downtown. Thanks for everything!
par un voyageur
5 families-including 6 13 year old boys
Publié le 18 déc. 2022 sur HomeAwayThis property was PERFECT for our needs. We had 5 families with ages ranging from 2 to adults. With 6 13 year old boys, you would think we'd have been crowded and on top of eachother. However, that was never the case! This house was so spacious and had so many great seating spots, that it truly never felt like there were that many people in one house!The bed/room arrangements were perfect for each family to have a room, plus a room for all of the boys to bunk together!
The backyard was an amazing oasis for us parents that were seeking a getaway amidst a state soccer tournament.
The host and manager were absolutely the best. They prepared delicious charcuterie that welcomed us, and provided many breakfast items - which really helped fuel our boys for early morning games.
The location of the house was perfect! We felt very safe, yet still close to attractions.
I just cannot say enough about how perfect this experience was! If you are looking for something in this area- the Old Lake House is the way to go. If we ever get the chance/need again, we will 100% book this location!
par un voyageur
Property meet my expectations the property manager Carlos the property manager very attentive
Publié le 30 oct. 2022 sur HomeAwayNice place to stay with family special Thanks to local property manager Carlos excellent response to any questions or need for assistance
par un voyageur
Cousin retreat
Publié le 10 oct. 2022 sur HomeAwayWe had such a great time! The property was nice & clean! The host were great! I want to thank them for everything and I will be renting this property again in the future.
par un voyageur de United States
Labor Day weekend to SEAWORLD
Publié le 4 oct. 2022 sur HomeAwayWhen we first arrived in the property the house felt so closed in with all the plants everywhere. We found a lot of of areas that were dirty but did have alot of sleeping space for tha whole family. When I normally rent a place we like the whole place including the refrigerator to store all food we would be cooking , this one was full of personal items as if someone was just there . Swimming pool was nice but again there was alot of plants everywhere which blew into tha pool so owner came back to clean.
Commentaires de Gestion de l’hôtel
1 nov. 2022 par VrboOwner, Gestion de l’hôtel
Hi Juan, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
- We're disappointed to hear that our home did not meet your expectations, we take great pride in providing our guests with a 5-star experience.
- We use a cleaning service to have the home professionally cleaned before each guest's arrival. We are committed to providing our guests with a safe environment in accordance with the protocols set forth by the Dept of Health to avoid COVID-19; from in-house sanitation, hygiene, and infection protection. We implement the highest standard of sanitation and cleanliness on our property. All surfaces in every room are treated with commercial-grade disinfectants. Our linens and towels are washed, sanitized, and handled with quality care.
- When you reached out about food items left in the refrigerator we promptly responded, and removed some of the items but you asked for us to leave some items for you to use and we had thought the matter resolved. We hope that you also enjoyed the charcuterie boards we welcomed you with as a token of our appreciation for choosing to stay with us.
- We use professional photographers so we can be sure that our images accurately reflect our home and guests can decide before booking if the decor meets their expectations.
We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!
