Note fondée sur 955 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
74 % des clients le recommandent
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Baytown

Publié le 27 sept. 2024 sur Expedia
Pet friendly but possibly adding flea treatment to grass would help!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Pleshette,Thank you for sharing your feedback with us. We appreciate your suggestion and will definitely look into ways to enhance our pet-friendly facilities for all guests to enjoy a comfortable stay. Your input is valuable in our continuous efforts to improve our services.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello April Grace,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 sept. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Germín, We appreciate you sharing your feedback with us. Your comments have been noted, and we will address them internally for further improvement. Thank you for staying with us, and we hope to welcome you back in the future to experience any enhancements we have made.
3 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Meget kedelig morgenmad, ingen yoghurt, ingen ost og der manglede både kaffe og mælk. Ingen smil eller særlig interesse for samtale fra personalet ved afrejse. Værelset og sengen var udmærket, men tynde vægge, så en del larm fra naboværelserne..
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Helle, Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast selection and have noted your experience with the staff. We are pleased to hear you found the room and bed comfortable, although we apologize for any noise disturbances. We hope to welcome you back for an improved stay in the future.
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Yuribeth,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back again soon for another amazing stay at our hotel.
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ricardo,We are delighted to hear that you had a wonderful stay at our hotel! Your satisfaction is our top priority, and we hope to welcome you back again soon.
4 sur 5
par un voyageur de WACO

Publié le 1 sept. 2024 sur Expedia
The appearance as driving into property was impressive and nice. Staff wasn’t the friendliest but they aren’t rude they just get the job done with no emotion. The rooms are hot when entering the room because they don’t run AC and could be cleaned a little better. I booked 2 rooms and in 1 room there was blood in pillow cases and stains on wall art and comforter, the other room had hair in drain that could be easily removed by pulling it out (ALL PROBLEMS CONCERNING ROOMS WERE ADDRESSED AND TAKEN CARE OF TO THE BEST OF THEIR ABILITIES). The breakfast consisted of waffles and 3 different cereal brands. I can honestly say that even with the problems I listed this place is not perfect but is tolerable and served its purpose of giving my family a place to sleep for a couple of hours.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michelle, We appreciate your feedback and are glad you found the property's appearance impressive. Our team aims to provide efficient service to meet all guest needs. We will share your comments with our housekeeping department for improvement. Your input on the breakfast selection is valued, and we're pleased we could offer your family a comfortable stay. Thank you for choosing our hotel for your recent visit.
2 sur 5
par un voyageur

Juice machine was watery

Publié le 29 août 2024 sur Hotels
Free breakfast was just dl real waffles and toast and very watered down juices
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Kris,We appreciate your feedback and apologize for any inconvenience caused during your stay. We will share your comments with our team for further review. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 29 août 2024
The location is very convenient to the Interstate ramps and food stores
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Daniel,We're delighted to hear that you found our hotel's location convenient for accessing the interstate and nearby food stores. Your feedback is valuable to us. Thank you for sharing your experience with us.