Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
NA
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Manager, Gestion de l’hôtel
Hello Charles, We're sorry to hear that your experience fell short of expectations. Guest feedback is important; we'll share your comments with the team for review. Hopefully, your next stay will be more enjoyable.
par un voyageur
Publié le 3 août 2024 sur Expedia
The staff where hard working and uniquely beautiful in regards to there personality. 100 percent
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Cristino,We are delighted to hear that you found our staff to be hardworking and unique. Your kind words are truly appreciated. If you have any further feedback or would like to share more about your stay, please feel free to reach out to us directly.
par un voyageur
Disappointed
Publié le 30 juill. 2024 sur HotelsIt is good for a one night stay. We stayed for 3 days and our bedsheets were not changed out daily, our towels were not changed out daily. When asking the cleaning staff for assistance the lady became angry. I do not recommend for a long stay.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate you sharing your experience with us. We encourage guests to reach out to our management team directly for any concerns during their stay to ensure their needs are met accordingly. Your feedback will help us improve our services for future guests.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Kim, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Megan,We're glad to hear you had a fantastic stay with us! If you have any further comments or suggestions, please feel free to share them with us.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Samuel,We are thrilled to hear that you enjoyed your stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another excellent experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Our room was dirty. There was used dirty soap bars in our shower. Shower was dirty and with hair in it. Toilet was dirty. Refrigerator had spilling in it. Hair blow dryer is burnt- melted. Molding around the toilet are dusty and dirty. Hallways smell like cigarette.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Vanessa,Thank you for sharing your feedback with us. We take all guest concerns seriously and have forwarded your detailed comments to the relevant team for further review and improvement. We strive to provide a clean and comfortable environment for all our guests to enjoy their stay. Please feel free to reach out to our management team for any further assistance or feedback.
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gillian, We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any further details so we can address your concerns and improve our services. We value your feedback and aim to provide a better experience for all our guests.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
I like its very clean and i dont like no elevator
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello Carlos,We appreciate your feedback on our cleanliness standards. Please note that our hotel does not have an elevator, but our staff is always available to assist with luggage if needed. Your comfort and satisfaction are important to us, and we hope to welcome you back for another enjoyable stay.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Sergio N,We are thrilled to hear that you had a great stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
