Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel décevant
Publié le 12 juill. 2022 sur HotelsDès notre arrivée au check in nous avons vu un énorme cafard à l'accueil de la taille d'un pouce qui courait à la salle du petit déjeuner. Nous l'avons montré au réceptionniste qui est resté de marbre. Nous en avons trouvé 2 petits dans la chambre. Le confort de la chambre était acceptable. Je tiens à signaler qu'au moment de notre réservation l'hôtel était un Sure-stay by Best Western le petit déjeuner était compris dans le prix de l'hôtel et quand nous sommes arrivés c'était un Travelodge et en guise de petit déjeuner c'était un café et un jus d'orange. Nous n'avons eu aucune explication du réceptionniste qui était vraiment désagréable.
Commentaires de Gestion de l’hôtel
14 juill. 2022 par Manager, Gestion de l’hôtel
Hello Joseph,
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Laurie,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns. We value your feedback and would appreciate the opportunity to address any issues.
par un voyageur
Not good
Publié le 4 oct. 2024 sur HotelsNo ice machine light in bedroom were not working. Security deposit required of $100
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jose,We appreciate your feedback regarding the ice machine and lighting in your room. Please feel free to reach out to our management team to discuss any concerns about your security deposit requirement. Thank you for staying with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Did not stay was marijuana smell all through the halls so needless to say I did not stay one night. Guest hanging out the window smoking.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Nichole, We're sorry to hear about your experience and apologize for any inconvenience caused. We take all feedback seriously and will address this matter with our team to ensure a more pleasant environment for all our guests in the future. Thank you for bringing this to our attention.
par un voyageur
Try this HOTEL at least 1 time!
Publié le 30 sept. 2024 sur HotelsThroughout the last 4 years, I have stayed in several economical and high-priced hotels. I have to admit that Travelodge by Wyndham has been the best hotel that I have stayed at for the price. I selected a suite for low price of $75 which included taxes. The walls were sound proof and it felt as if we were the only ones in the hotel that night. We had a view of downtown. I would highly recommend this hotel to anyone for the price. I have paid $75 for a regular room at a lower end hotel. I felt secure and with rooms inside the hotel corridors.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rafael,We are pleased to hear that you enjoyed your recent stay at Travelodge by Wyndham and found the suite to be a good value for the price. It's great to know that you appreciated the soundproof walls and the downtown view from your room. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Stephen,We're sorry to hear you didn't fully enjoy your stay. Feel free to reach out to us with any specific feedback you may have so we can address your concerns and improve for our future guests.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I found the soundproof rooms to be a major bonus. I could unwind without being disturbed by outside noise. The provided parking was also a wonderful addition, making it easier to travel around.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gerardo,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The cleanliness and comfort of this hotel pleased me during my recent stay. For fast munchies, the room's microwave proved quite handy. The room was kept neatly by the housekeeping team.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leigh,We are delighted to hear that you found the hotel clean and comfortable during your stay and that the in-room microwave was convenient for your needs. Our housekeeping team takes pride in ensuring a tidy environment for our guests. Thank you for sharing your positive feedback with us.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Never stay there again.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Penni, We're sorry to hear you didn't enjoy your stay. Your feedback is valuable to us for future improvements. If you have further concerns, please don't hesitate to contact our management team directly.
