Tru by Hilton San Antonio Lackland Sea World

2.5 star property
Hotel perfectly located for exploring Far West Side

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Business centre
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Hooters
    4 min walk
  • San Antonio Station
    17 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Antonio

Far West Side stay.A stay at this Far West Side hotel places you within 3 miles (5 km) of Hill Country Golf Club and 6 miles (10 km) of Westover Hills Lung Center. Joint Base San Antonio and Ingram Park Mall are also within 6 miles (10 km).

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Lackland Air Force Base Visitor Center - 9 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel perfectly located for exploring Far West Side
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 5 levels
  • Built in 2019
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1013 reviews" "
Rating 8 - Good. 207 out of 1013 reviews" "
Rating 6 - Okay. 87 out of 1013 reviews" "
Rating 4 - Poor. 50 out of 1013 reviews" "
Rating 2 - Terrible. 62 out of 1013 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edith

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I would give 5 stars only if there were a coffee maker and microwave in the room. As a coffeeholic i was struggling to have coffee at midnight and the lobby was without it. And try to warm something and have to go downstairs to do it.. besides that everything was pretty good the room was clean and the breakfast area super complete
Stayed 2 nights in Sep 2024

10/10 Excellent

juma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked it
Stayed 2 nights in Sep 2024

10/10 Excellent

lizeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had all we needed, kids loved the pool also.
Stayed 2 nights in Sep 2024

2/10 Terrible

abel

Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, clean, and smelled fresh. The workers were friendly & helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frieda

Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

chaundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and I must say that everything was wonderful. Ricky the front desk clerk was polite and helpful. The breakfast was great. Our room was clean,cool and smelled clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service was great, except for my vehicle was broken into the first night. Nothing was stolen, I ensured nothing was left behind to tempt anyone to break in. Other than that, I enjoyed the stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Kids to loud
Stayed 3 nights in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location to events I was attending. Breakfast was somewhat limited but good. I would recommend this location.
Stayed 1 night in Sep 2024

10/10 Excellent

Lona

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

JAMES

Stayed 1 night in Sep 2024

8/10 Good

Nwadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, loved the service and the breakfast options. No closets in the room that was a bit disappointing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neriah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Sep 2024

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Diego

Stayed 2 nights in Aug 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean as well as the restroom. Good food options and staff are all friendly and very helpful. Only downfall was the beds were too firm.
Stayed 3 nights in Aug 2024