Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mars 2023 sur Expedia
Lo mejor de lo mejor !!!! Encantada con las instalaciones con el personal con la ubicación ... con todo !!!
Commentaires de Gestion de l’hôtel
2 avr. 2023 par Admin, Gestion de l’hôtel
muchas gracias por su comentario
par un voyageur
Publié le 3 janv. 2023 sur Expedia
The four bed room house was amazing, the staff is friendly and helpful, most of all the view of the mountains and lake are a wonder to wake up to in the morning.
Downside is a boat is the only why to reach it, do not follow the GPS up the mountain, stop at the pier. The stairs up from the dock up to the house are in water and will move with the waves, the dock will move too.
par un voyageur
Staff was nice. Property was “meh.”
Publié le 8 juin 2022 sur HotelsFirst off, I want to say how friendly Mario the manager is and the staff. They greet you with smiles and provide good service. The issues I have are not with them.
First off, the property is not in San Antonio Palopo. It’s about a 10-min boat ride away. So you’re going to be isolated. It’s kinda like glamping, if you’re into that.
Second, the property is nicer in pictures than it is in real life. There was no obvious hot water in our unit and the shower head was some sort of plastic with wires hooked up. I didn’t bring up the lack of hot water because at that point I had decided to book somewhere else.
Besides the bathroom, the fixtures and furnishings were dated. It would take too much to spice things up, but this must not be the owners priority.
It would be nice if the owners put some more care into the little things because the staff is very accommodating.
par un voyageur
Publié le 4 janv. 2022 sur Expedia
El precio del hotel no va de acuerdo con el nivel de habitaciones ! El servicio muy bueno muy atentos ! Pero el precio es muy alto para el tipo de habitación.
par un voyageur
Excellent retreat
Publié le 22 août 2021 sur HotelsBeautiful place. The manager and staff were friendly, helpful and thoughtful. Communication was great. We enjoyed a beautiful evening. The rooms are designed for maximum view of the lake and surrounding mountains. Myriad bird songs in the morning. My wife said “This place is magical”. I couldn’t agree more
Commentaires de Gestion de l’hôtel
25 août 2021 par Mario, Gestion de l’hôtel
Muchas gracias por su comentario estamos para que su estadía sea más placentera
par un voyageur
Publié le 3 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
6 janv. 2019 par Mario, Gestion de l’hôtel
Gracias por sus comentarios estamos tratando de mejorar dia a dia
par un voyageur
Excelente estadia en Atitlan Villas
Publié le 24 août 2018 sur HotelsExcelente!!!
El lugar es muy lindo, tranquilo, lejos del bullicio de los pueblos mas grandes. La vista del lago y de los volcanes es preciosa.
El sendero para hacer camintata tiene unas vistas lindas.
El acceso al hotel es unicamente por bote, pero el hotel te va a traer y cuando termina tu estadia te va a dejar sin costo extra.
El personal 100 puntos, es muy servicial. La comida excelente.
Es recomendable para estadias tanto cortas, como largas.
Para personas con problemas para subir gradas no es recomendable, a no ser que se hospeden en las villas mas cercanas al lago. Para las demas villas hay que subir gradas.
Felicidades a Mario y a su equipo que hacieron de nuestro hospedaje muy placentero.
Volveria a hospedarme en Atitlan Villas sin dudarlo un momento.
Commentaires de Gestion de l’hôtel
26 oct. 2018 par Admin, Gestion de l’hôtel
Muchas gracias y exitos en sus actividades los esperaremos nuevamente algún dia para servirles lo mejor que podamos
par un voyageur
Publié le 23 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
27 janv. 2018 par Admin, Gestion de l’hôtel
Gracias por sus buenos comentarios
Saludes
Recommandé
pour Tout le mondepar un voyageur
Great place to relax
Publié le 19 sept. 2016 sur ExpediaGreat hotel , close to cultural towns ...
Great staff
Recommandé
pour Tout le mondepar un voyageur de Guatemala City
Nice hotel to rest
Publié le 16 août 2016 sur Expedia
Pour : The view was wonderful! I really liked it. The hotel was a really special.
Contre : Please control the temperature of the pool early in the morning to get it warm. It would be a good idea to have a store with wine, groceries, etc.
Emplacement : From San Antonio Palopó the boat took 10 minutes or less to reach the hotel. It is a really near and calm place.
The rooms are beautiful with an awesome view to the Lake. Most of the personnel was warm. Our stay was pleasant and very comfortable, except that the pool was so cold, in a gray day. So, it was a problem for me because my kids wanted to stay inside the pool. The food was good. I think a hotel that is away from town and shops, would better have a little store inside to purchase things like chocolate, chips, wine, etc. Definitely I would stay again at this hotel since I really loved the view.
Commentaires de Gestion de l’hôtel
28 août 2016 par Administration, Gestion de l’hôtel
Dear Marie, thank you for your review. We'll be anxiously awaiting your next arrival!
