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Club Vista Serena

3.0 star property
3-star Mediterranean hotel near Holiday World Maspalomas, connected to a shopping center

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Photo gallery for Club Vista Serena

Property amenity
Property amenity
Front of property
Terrace/patio
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Air conditioning
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
Calle Capricornio, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Meloneras Beach
    ‪4 min drive‬
  • Maspalomas Dunes
    ‪4 min drive‬
  • Maspalomas Lighthouse
    ‪6 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment (2 Adults)

Extra beds

Superior Apartment (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment (1 Adult)

Extra beds

Superior Apartment (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (1 Adult + 1 Child)

  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

  • 47 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults)

  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (3 Adults + 1 Child)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults + 1 Child)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (3 Adults)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

  • 47 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 2 Children)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults + 2 Children)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

San Bartolomé de Tirajana

Oceanside stay.A stay at this Maspalomas hotel places you within half a mile (1 km) of Holiday World Maspalomas and 3 miles (5 km) of Maspalomas Dunes. Maspalomas Lighthouse and Meloneras Beach are also within 3 miles (5 km).

What's nearby

  • Holiday World Maspalomas - 7 min walk - 0.6 km
  • Yumbo Shopping Center - 1 min drive - 1.2 km
  • Meloneras Beach - 4 min drive - 3.4 km
  • Maspalomas Dunes - 4 min drive - 2.6 km
  • Maspalomas Lighthouse - 6 min drive - 4.2 km

Getting around

  • Gran Canaria Airport (LPA) - 28 min drive

Restaurants

  • ‪Tapas Bar Capaco - ‬4 min drive
  • ‪Allende 22° - ‬4 min drive
  • ‪La Casa Vieja Maspalomas - ‬4 min drive
  • ‪Planet Bayern - ‬3 min drive
  • ‪La Esquina Ibérica - ‬14 min walk

About this property

Club Vista Serena

3-star Mediterranean hotel near Holiday World Maspalomas, connected to a shopping center
Club Vista Serena offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar.

A library, a terrace, and multilingual staff are also featured at the business-friendly Club Vista Serena. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 3-star San Bartolomé de Tirajana hotel is smoke free.

  • 48 guestrooms or units
  • 2 levels
  • 24 buildings
  • Built in 1989
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
  • Swim-up bar
Club Vista Serena offers 48 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Estonian, German, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Helicopter/airplane tours
  • Library
  • Outdoor pool
  • Table tennis
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
This property requires identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55 (one-way)
  • Late check-out fee: EUR 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Club Vista Serena
Vista Serena Bartolome Tiraja
Club Vista Serena Apartment San Bartolome de Tirajana
Club Vista Serena San Bartolome de Tirajana
Club Vista Serena Hotel
Club Vista Serena San Bartolomé de Tirajana
Club Vista Serena Hotel San Bartolomé de Tirajana

Club Vista Serena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 278 reviews
Rating 8 - Good. 132 out of 278 reviews
Rating 6 - Okay. 39 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 4 out of 278 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Giacomo

Liked: Staff & service, amenities, property conditions & facilities
Family of 4 with 2 young kids, we had a good time, the place is safe and enclosed,staff kind and understanding. Would definitely go back
Stayed 8 nights in Feb 2025

10/10 Excellent

Tochukwu

Travelled with family

Very nice

Good experience. There was a mistake with my booking but the staff were very kind and understanding. Paula and colleagues at the bar were also so kind, welcoming and professional.
Stayed 5 nights in Jan 2025

8/10 Good

Jason

Liked: Staff & service
Stayed 6 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Athaliah elizsa mae Felizarta

Liked: Cleanliness, staff & service
I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

December 2024

Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
Stayed 1 night in Sep 2024

8/10 Good

EMMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Stayed 14 nights in Jul 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
Stayed 10 nights in May 2024

8/10 Good

Carla

Liked: Staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

I had a fantastic stay at Club Vista. The service was unbelievable and I had a wide choice of entrees and main courses being a half board stay. The staff went out of their way to make my stay really memorable.
Stayed 8 nights in Nov 2023

6/10 Okay

David

Disliked: Cleanliness, staff & service

Bad attitude

Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
Stayed 4 nights in Mar 2023

4/10 Poor

Ross

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Stayed 4 nights in Sep 2022

8/10 Good

Dzintars, Prague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Stayed 11 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Friendly staff.

It was great. So clean. Staff very friendly. Well maintained. Very cosy little hotel. Booked and Going back in 2 months.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property could hardly be better. It's about 3km away from city center in a quiet area. I would suggest it to everyone!!! It has/offers all the necessary things except the kitchen items selection is poor (limited options to cook by yourself). Anyone going there should consider taking app 21A, which i think it's the best. It's on 1st floor, it has balcony, view on the swimming pool and away from the street.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a brilliant experience, staff were very friendly and helpful the maintenance is brilliant and is kept very clean and tidy. Would highly recommend, it is out the way a bit from the main towns so either have to get a taxi or bus or walk but not too expensive in a taxi anyway about 5 euros so couldn’t complain at that. Very pleasant stay
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colorful stay

A cozy hotel in a residential area. Close to bus stops that will bring you to the beach and nearby cities. Prices at the hotel are very reasonable compared with other hotels in the region. Very quiet at night and not near any nightlife seeing how it is in a residential area. Friendly staff and large rooms with balconies.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn't have to worry about getting up early for sun beds. Not enough bars close to the hotel.
Stayed 8 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, nice community feel

Warm welcome, free water on arrival, much appreciated after a long flight. Friendly service. Clean & spacious apartment. Only downside was we had to pay for air conditioning & the restaurant was hard to order from as there was no menu or price list. Overall thumbs up
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great place for a quiet getaway

nice big apartments beds comfy shower worked fine nice balcony with table and chairs plenty of beds aroung the pool and the staff at the pool bar were very friendly and food was good. only a 5 euro taxi ride to either playa de inglis or maspolomas
Stayed 7 nights in Apr 2018

10/10 Excellent

sophie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed here for 5 days with my sister and felt welcomed from the get go. There’s no entertainment at the hotel, but plenty nearby with an amusement park and several shopping centres within walking distance. It isn’t by the beach but taxis aren’t that expensive and the buses and fantastic too. The hotel was clean, the staff were all lovely, wifi was fast and free and I would one hundred percent return. Thank you for a brilliant holiday, Club Vista Serena.
Stayed 4 nights in Dec 2017