Note fondée sur 1 061 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 janv. 2025
Need to adreas why check 8n says 3pm but cant get a room until 8:30pm and tell you you have to check out by 11am
par un voyageur
Publié le 3 déc. 2024
Room was large. Bathroom was clean. They added details to the small things that made it special. Pool was easily accessible and hot tub was warm and working.
Staff were very friendly and breakfast was delicious
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Arianna Valladares, Gestion de l’hôtel
Thank you for your feedback. We are so glad you enjoyed your stay and had a pleasant experience with our team. We hope to see you again!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The staff is head and shoulders above all else. Very professional staff members and Emily was someone who was impressive and knowledgable, respectful. as well as making you feel welcomed.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Property needs some updates. Rooms are
Dark and old.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Melissa, Thank you for taking the time to write a review based on your recent stay. I sincerely apologize for any inconvenience you may have encountered regarding our guest rooms. Our goal is to provide the most exceptional accommodations, and we are disappointed we fell short this time. Should you return to the area, we would love to have the chance to welcome you back for an improved visit. Sincerely, Cindy Ybarra General Manager
par un voyageur
Publié le 18 oct. 2024 sur Expedia
great staff.. Emily is always very helpful during check in
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Clean facility. Beautiful patio area. Friendly and helpful staff. We needed to print some documents during our stay and were able to do that with the staff's help. Very noisy due to its location right next to the freeway, but it's quiet inside the room. Good breakfast.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the opportunity to welcome you back for a 5-star visit the next time you're in the area. Sincerely,Cindy Ybarra General Manager
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Met all expectations
par un voyageur
Perfectly fair, clean, but tired old property
Publié le 13 oct. 2024 sur HotelsPerfectly fair, clean… but tired old property
Commentaires de Gestion de l’hôtel
11 nov. 2024 par General Manager, Gestion de l’hôtel
Dear Karl,Thank you for your rating and review! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you back for an improved experience the next time you're in the area. Sincerely, Cindy Ybarra General Manager
par un voyageur
Nice Stay
Publié le 13 oct. 2024 sur HotelsSolid place to stay if in the area. We were visiting Oak Glen which was about 25 minutes away. Price was good for the accommodations. Staff was friendly. Super clean and comfortable.
