Heart of San Bernardino.Your stay at this Ramona-Alessandro motel places you within 3 miles (5 km) of National Orange Show Events Center and Regal San Bernardino. San Manuel Stadium and Community Hospital of San Bernardino are also within 3 miles (5 km).
Wheelchair-accessible parking and van parking available
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Hardwood flooring in room
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Entertainment
40-inch LED TV with cable channels
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Soap
Toilet paper
Towels provided
More
Air conditioning
Heating
Laundry detergent
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 20 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Property is also known as
ASTRO MOTEL
El Patio Hotel Motel
El Patio Hotel San Bernardino
El Patio Hotel Motel San Bernardino
El Patio Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 40 out of 120 reviews
10 - Excellent
40
Rating 8 - Good. 27 out of 120 reviews
8 - Good
27
Rating 6 - Okay. 21 out of 120 reviews
6 - Okay
21
Rating 4 - Poor. 8 out of 120 reviews
4 - Poor
8
Rating 2 - Terrible. 24 out of 120 reviews
2 - Terrible
24
6.2/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Excellent
Ernest
Dec 31, 2024
Ernest
Stayed 1 night in Dec 2024
8/10 Good
Richard
Dec 19, 2024
Not enough face towels. There was only one face towel. The body towels need to be a tad bit bigger. The heater doesn’t stay on long enough to warm the room. There is no comforter. Walls are thin ( can hear other people talking or making noises)
Service was horrible. Had to pay a cash deposit. This place charges $5 if you lose your key. I was unaware of this when checking in. Room was disgusting. Attendant was horrible. She said you must keep the room clean?? Upon entering the room, there were holes in the blanket. Holes protective cover. Floors were uneven. Area was bad. Full of vagrants. Don't go here ...
Candace
Stayed 1 night in Dec 2024
6/10 Okay
Richard
Dec 12, 2024
Liked: Staff & service
Paper thin walls so to speak….not enough covers ( too thin), top sheet cover was stained
You get what you pay for: a bed, bathroom, fridge microwave. I just wanted a room for me and my boyfriend to have fun in. There aren’t many affordable motels around, so the dirty floor across the rooms was not that disappointing. I was able to do my business and leave. And for being able to check in 30 minutes early. I was overall satisfied with the price.
Note the towel was really bad quality, the cotton kept rubbing onto us. And the blanket was really thin so it was a little cold
hannah
Stayed 1 night in Nov 2024
2/10 Terrible
Bonnie
Nov 23, 2024
Disliked: Staff & service
I was sick and got out of the hospital early and they wouldn’t let me check in and it was already paid for .
I would never stay here again - whole place stinks and the mattress is terrible. Only good thing was good water pressure in the shower. Area looks very unsafe, and heavy construction across the street starts early
At first glance want too sure about the place. Check in was quick and fast which meant getting to my room faster. The room was a little cozy but nice. Everything was clean and working properly. The upgrades on the rooms is very nice.
I will definitely be staying again.
The people who ran the place were nice and helpful and it was clean it just the people who stayed there before us left stuff hidden behind the fridge. But grate management.
My bathroom towel had someone else’s hair in it. The bathroom floor was pretty disgusting. Other people’s (multiple) hair in the bathroom as well. The bedding had cigarette burns/ holes in it. The rooms are extremely tiny. There were homeless people in the parking lot. I liked that the deposit was only $20 cash, that was cool. I will say it’s over priced, absolutely. Should only be charging $50 max for that spot. But overall if you need a place to crash for the night it’s okay.