Note fondée sur 450 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Pamela, We appreciate you choosing to stay with us. Please feel free to reach out to us with any feedback from your recent visit. We look forward to hearing from you and addressing any concerns you may have.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
The room had a few upkeep issues, but nothing to terrible. However, I would not touch the sofa😱 the front desk attendant was efficient and friendly. The ice machine was out of ice, or order. Not sure. But the bed was comfy, shower pressure was great, air worked good and I loved that there was not carpet in the room. Would stay there again.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jaimi,Thank you for sharing your feedback with us. We are pleased to hear that you found our front desk attendant to be efficient and friendly and that you enjoyed the comfortable bed, great shower pressure, and air conditioning in the room. We appreciate your comments regarding the upkeep of the room and will address them accordingly. Should you choose to stay with us again, we look forward to welcoming you back.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Ricky, We are sorry to hear that your experience did not meet your expectations. Please reach out to us directly to provide more details on how we can improve. We value your feedback and would like the opportunity to make things right for you.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Ricky, We appreciate you choosing our hotel for your stay. If there were any aspects that did not meet your expectations, please do not hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello David,We're delighted you enjoyed your stay! Please don't hesitate to contact us directly if there's anything we can do to enhance your experience in the future.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
This was a quick choice and it is not welcoming
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Hello Manuel, We regret to learn that you found your stay with us lacking in welcoming ambiance. Guest feedback is instrumental in enhancing our services, and we will address this matter with our team. Your insights are valuable to us in improving the guest experience at our hotel.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jose, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any specific feedback you may have so that we can address any issues accordingly. We value your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 28 juin 2024 sur Hotels
No microwave in rooms one in office setting quite an inconvenience
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello kristi,Thank you for sharing your feedback with us. We appreciate your input regarding the microwave situation and will make sure to address it with our team for future improvements. Your comments are valuable to us as we strive to enhance our guests' experience. We hope you enjoyed your stay overall and look forward to the opportunity to welcome you back in the future.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello Maria,We are thrilled to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and look forward to welcoming you back in the future.
par un voyageur
Publié le 5 juin 2024 sur Expedia
Rise staff very condescending and out right rude I'll never think of this chain in any business or personal horrible rather nail my tounge to a burning building
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Joseph, We appreciate your feedback and regret to hear about your experience. Guest satisfaction is important to us, and we will address this matter with our team for improvement.
