Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Tunquelén Customer Services Team, Gestion de l’hôtel
Obrigado por sua avaliação, Zilmat. Estamos felizes em saber que sua experiência conosco foi positiva. Esperamos recebê-lo novamente em breve.
par un voyageur
Publié le 22 juin 2024 sur Expedia
The hotel is beautiful as the country side. Views around were great. The personal that works there is friendly and helpful on every need required.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Customer Services Team, Gestion de l’hôtel
Dear Claudio,Thank you for your wonderful review and the perfect rating! We're thrilled to hear that you found Tunquelén as beautiful as the countryside and enjoyed the great views. It's fantastic to know that our team was friendly and helpful throughout your stay.We truly appreciate your feedback and look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Customer Service Team., Gestion de l’hôtel
Prezada Cristiane, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente,
par un voyageur de Mill Valley
Publié le 19 mars 2024 sur Expedia
Beautiful property with top notch service. The food is outstanding. The spa and pool area very nice and the views are amazing. A little jewel you’ll enjoy!!
Commentaires de Gestion de l’hôtel
19 mars 2024 par Customer Service Team, Gestion de l’hôtel
Dear Mary,We're thrilled to read your glowing review on Expedia, rating us a perfect 5 out of 5! It's wonderful to know that you found our property beautiful and our service top-notch. We're glad you enjoyed the outstanding food, and that our spa, pool area, and the views contributed to making your stay a memorable one. We agree, our hotel is indeed a little jewel, and it's heartening to see it through the eyes of our valued guests.We look forward to welcoming you back for another enjoyable experience.Warm regards,
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Beautiful hotel with rich history
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Customer Services Team, Gestion de l’hôtel
Dear Michael, We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay with us and are looking forward to seeing you again soon. Thank you for choosing Tunquelén! Best regards,
par un voyageur
Publié le 20 janv. 2024 sur Expedia
First of all, the staff were very nice and attentive. The problem was no WiFi and they couldn’t tells us why. There are no safes in the room and the ones at the desk were full.
The television was terrible with 3-4 channels and in general, the hotel is overpriced.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par El equipo de Hotel Tunquelén, Gestion de l’hôtel
Gracias por compartir sus comentarios, Jorge. Lamentamos los inconvenientes experimentados durante su estadía en el Hotel Tunquelén, especialmente en lo referente a la conexión WiFi y la disponibilidad de cajas de seguridad. También tomamos nota de su insatisfacción con la oferta televisiva y la percepción sobre nuestra relación calidad-precio.La satisfacción de nuestros huéspedes es fundamental para nosotros, y sus observaciones son esenciales para identificar áreas de mejora. Aunque en esta ocasión no pudimos cumplir con sus expectativas, aseguramos que trabajaremos en las mencionadas para mejorar la experiencia de nuestros futuros huéspedes.Esperamos tener la oportunidad de recibirlo nuevamente y ofrecerle una estadía que cumpla con sus expectativas. Gracias nuevamente por su valioso feedback.Atentamente,
par un voyageur
Near from "The Paradise"
Publié le 6 sept. 2023 sur HotelsA vista do lago Nahuel Huapi e das montanhas no seu entorno, dada a localização do Hotel Tunquelén ficou espetacular, indescritível!!!
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Customer Services - Tunquelén, Gestion de l’hôtel
Prezado Lucio, é um prazer para nós receber os seus elogios quanto a nossa localização, e nosso serviço. Esperamos recebê-lo muito em breve novamente! Atenciosamente,
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Customer Services - Tunquelén, Gestion de l’hôtel
Prezado Jose Antonio, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve.Atenciosamente,
par un voyageur
Publié le 23 janv. 2023 sur Hotels
Enjoyed the stay and grateful for the help rec'd from the staff to plan things to do.
Commentaires de Gestion de l’hôtel
30 janv. 2023 par Guest Services, Gestion de l’hôtel
Dear Guest, Thank you for your review and for choosing our hotel. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Thank you again and have a safe trip back home !
par un voyageur
Devuelvan mi dinero
Publié le 26 août 2021 sur HotelsNunca realice el viaje por el COVID y de igual forma me cobraron la estadía. Necesito la devolución de mi dinero
