Ratings based on 22 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.8 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 24, 2023 on Expedia
The staff were wonderful and the hotel came with everything you would need. It’s close to all the central things in the city and it felt very safe and clean.
5 out of 5
by A traveller

Posted Oct. 27, 2022 on Expedia
What a cute little hotel. The outside area is adorable. There are lots of amenities. Close walking distance to restaurants and shopping. My room was clean and the staff is friendly and accommodating.
3 out of 5
by A traveller

Nice facility with moist rooms and bad management

Posted Dec. 30, 2021 on Hotels
The hotel facility is good. The rooms are very moist and cold! Makes you sick! We needed to cover up with like 4 blankets. Moreover, we stayed there 6 nights and on last day I asked if we can checkout half hour late cause we were very tired from our 20 hour tour the day before, they said no! Then we left the luggages with the management in the luggage room, they said they charge for every piece of luggage! It's not about the value of the money (we left more than that amount as a tip for the luggage helper).. but I have never seen that kind of service in any hotel, and I have been in plenty. From a hotel that is relatively expensive compared to Mexico, I didn't expect that kind of service and it's not justified!
Comment from Hotel Management
Dec. 30, 2021 by Roger G. , Hotel Management
Gracias por sus comentarios y por elegirnos como su opción de hospedaje para su visita a San Cristóbal; estamos para servirle!
5 out of 5
by A traveller

Hotel muy recomendable.

Posted Feb. 27, 2024 on Hotels
Desde el check in muy grata experiencia, confortable, buen servicio, personal muy amable y atento a cualquier imprevisto Excelente ubicación!! Estacionamiento en el hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 15, 2024 on Expedia
3 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Colchones y almohadas incómodos, el personal de la recepción descortés
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 1, 2024 on Expedia
3 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Hotel tranquilo y bonito por fuera pero le falta mantenimiento ya está muy viejo y las almohadas muy planas …
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2023 on Hotels
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