Note fondée sur 890 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Nice and cozy place
Commentaires de Gestion de l’hôtel
30 juill. 2024 par JAC, Gestion de l’hôtel
Thank you for staying with us and for the nice comment! We appreciate your feedback and hope to welcome you back in the near future!!
3 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
Odeur des serviettes Bain instable Un d’est deux lits très inconfortable
Commentaires de Gestion de l’hôtel
7 juill. 2024 par JAC, Gestion de l’hôtel
Thank you for staying with us and we hope to see you again!!
2 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
bed was clean but room was terrible and dirty.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par JAC, Gestion de l’hôtel
We are sorry you had issues with your room! We hope you will give us another try in the future.
4 sur 5
par un voyageur

Publié le 1 août 2022 sur Expedia
Hôtel propre. Pas grand chose à proximité
Commentaires de Gestion de l’hôtel
8 août 2022 par Sebastian G., Gestion de l’hôtel
Thank you Jean for your feedback. I am sorry that things didn't go as expected. We hope you will give us another chance to redeem ourselves.
3 sur 5
par un voyageur

Je déconseille

Publié le 2 juill. 2022 sur Hotels
Mauvais rapport qualité prix Piscine un peu sale Proche interstate Quartier semblait pas tres sûr Chambre correcte Petit dejeuner basique avec peu de place
Commentaires de Gestion de l’hôtel
5 juill. 2022 par Sebastian G., Gestion de l’hôtel
Thank you Slimane for your feedback. I am sorry to see that things didn't go as planned. Hopefully you will give us another chance, and if you do, please contact me directly.
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par JAC, Gestion de l’hôtel
Thank you for staying with us and we hope to welcome you back soon.
3 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
The room condition was bad in a way that I can hear noise and people talking outside as if there is no wall. Then the ice machine was close to my room, and the noise from the ice machine is loud everytime someone is using it.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par JAC, Gestion de l’hôtel
Thank you for staying with us and we apologize for he noise disturbance. We hope to see you again.
5 sur 5
par un voyageur

Publié le 31 août 2024 sur Expedia
Helpful staff
Commentaires de Gestion de l’hôtel
1 sept. 2024 par JAC, Gestion de l’hôtel
Thank you so much for staying with us! We appreciate you and hope to welcome you back again soon!!
5 sur 5
par un voyageur

Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par JAC, Gestion de l’hôtel
Thank you for staying with us and for the wonderful rating! We appreciate you and hope to welcome you back again soon!!
2 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Arrived at the property pretty late. Was able to check in prior to lobby closing. That was appreciated. Got into our room and tried to settle for the night. Unfortunately the air conditioning was not working. Since we had checked in rather late that night we figured we can tough it out for the night. Also if any changes were to be made hotel was at capacity. 1st issue. We called front desk to report the issue. Someone did show up, only to inform us that nothing could be done at the moment. Maintenance was off for the weekend. Wow what a blow to our face. He also said he was gonna inform front desk about our issue and move us to another room. 2nd issue. I went to front desk to see the status of our issue and come to find out, it was never relayed to the next shift. Wow again. What do we do ? We tough it out again and cross our fingers the room temperature is bearable for us to get our rest. We have a 19 hour drive back home and we need our rest. The service we received is far from poor. It is unacceptable. If we had the option to leave, we would have left in a heart beat. I am sad to say that I will not be utilizing this property ever after the service I got.
Commentaires de Gestion de l’hôtel
29 août 2024 par JAC, Gestion de l’hôtel
Upon reviewing the notes on your reservation, it states you were offered a room move and that it was declined. We apologize for any misunderstanding and hope we are able to have a chance to welcome you back again.