Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Mike, Gestion de l’hôtel
Thank you for taking the time to submit a review about your recent experience with us. We apologize that we fell short of delivering an enjoyable stay to you. Hopefully you were able to speak with the team and getting any challenges addressed when you were here.
par un voyageur
Publié le 29 mai 2023 sur Expedia
Service was inexistant
Commentaires de Gestion de l’hôtel
31 mai 2023 par General Manager , Gestion de l’hôtel
Hi, Daniel,Thank you for taking the time to share your feedback. We're truly saddened to hear about your experience. It's always our goal to provide friendly hospitality, so please rest assured that we'll be discussing your concerns with our leadership team. We'd certainly welcome the opportunity to host you again and provide you with the experience you deserve; we would like to offer you a complimentary 2-night stay. We look forward to hearing from you.Respectfully,Brett Peterson, GM
par un voyageur
Publié le 3 avr. 2023 sur Hotels
par un voyageur
Publié le 15 mars 2023 sur Expedia
endroit bruyant, porte coulissante de la salle de bain qui diminue l'intimité
Commentaires de Gestion de l’hôtel
16 mars 2023 par General Manager, Gestion de l’hôtel
Bonjour Madame Marie,Bien que nous soyons ravis de recevoir une note élevée, nous sommes désolés d'apprendre tout problème de bruit ou de confidentialité lors de votre visite. Nous ne manquerons pas de garder tous vos commentaires à l'esprit pour l'avenir, et nous espérons vous revoir bientôt.
par un voyageur
Publié le 23 nov. 2024
Property is under renovation or repairs so a bit noisy during the day. The elevators are very slow probably due to construction. The hot water temp was only Luke warm. However the price for the night was really reasonable for Downtown San Diego.
Commentaires de Gestion de l’hôtel
24 nov. 2024 par General Manager, Gestion de l’hôtel
Hi Thomas,Thank you for your feedback. We're glad you appreciated our affordable rates. However, we apologize for any issues with noise and the elevators. We value your patience, and we hope to see you again should you be back in the area.Sincerely,Michael Murrell, GM
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Mike, Gestion de l’hôtel
Thank you Maria for taking the time to submit a review about your recent experience with us. We would like to apologize that your stay fell short of our expectations. We aim to please. Hopefully you let the team know about any way in which we could have improved your time with us.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Staff are unprofessional. Their cards don’t work on the doors. I got moved to a different room when the card to my room didn’t work when I arrived and needed my stuff. Breakfast is not free. I don’t understand why it’s paid when there isn’t a lot of food for breakfast. I wasn’t happy with my experience there.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par General Manager, Gestion de l’hôtel
Hi, Sina,Thank you for your review. We are sorry you had a disappointing experience with us, as it is always our intention to provide great guest service and a seamless stay for our guests. Rest assured, your valuable feedback helps us to improve our processes and better serve our guests. It is our hope that you will give us another chance to change your lasting impression in the future.Sincerely,Michael Murrell, GM
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Was very frustrated to find out it was a valet only parking situation. Valet is 55$ a day! Outrageous. Would have booked else where.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Mike, Gestion de l’hôtel
Thank you Katy for taking the time to submit a review about your recent stay with us. I would like to apologize that it was not clear that we were valet only. There are options in the area to park other then onsite that are priced accordingly. Thank you.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
muy comodo, el bufet muy bien, en general nos gusto mucho el hotel
Commentaires de Gestion de l’hôtel
18 oct. 2024 par General Manager, Gestion de l’hôtel
Hola, Sra. Claudia,Gracias por tomarse el tiempo para comentar su reciente visita. Nos alegra que haya disfrutado de su tiempo con nosotros y que hayamos podido brindarle el alojamiento y las deliciosas opciones gastronómicas que esperaba y se merece. Fue un placer tenerla aquí y esperamos que considere regresar a Four Points by Sheraton San Diego Downtown Little Italy muy pronto.Atentamente,Michael Murrell, gerente general
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Todo muy bien, el servicio de muy buena calidad, la ubicación excelente. Sólo le urge mantenimiento a sus elevadores, se vuelve muy tardado.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Mike, Gestion de l’hôtel
Thank you Daniel for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed your stay. Hopefully you will consider coming back to see us again soon!
