Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Miguel General Manager, Gestion de l’hôtel
Thank you for staying with us Stephanie !
par un voyageur de AFAREAITU
Publié le 21 nov. 2022 sur Expedia
Cet hôtel est bien situé, pour manger, pas très loin de sea world. Hôtel très propre et personnel très sympa.
par un voyageur
Publié le 17 juin 2022 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Thank you for review and stay with us Scott We appreciate your business and happy all went well.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Hello Blanca thank you for your visit and review !Happy to see all went well.
par un voyageur
Disabled beware
Publié le 24 sept. 2024 sur HotelsThis place is ill equiped for dealing with disabled persons. I paid for my room got to the site at 3 p.m. to be told there were no available rooms on 1st level. I have two large suitcases. They tell me to park at end of building. I have difficulty walking so was not able to make it to my room on 2nd level. Ended up sleeping in my car. Will refute charges with my bank. Bring cash because they will ask for $100 deposit that you are only able to retrieve after 8:30 am. So if you have an early morning flight forget about it or wait 3-5 business days on card to release.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Thank you for response Jasimine, I am sorry to hear about this situation. As I reviewed your check in we see that you informed about the elevator and room next to it. The reservation was not booked as a handicap room or we would have blocked something ahead of time to accommodate. Security deposits are disclosed in the reservation information. And it part of the check in also the agent did also mention we would be happy to cancel without a penalty so I am confused as to why was this not brought up to us right away and you decided to sleep in your car. Please feel free to contact me at the hotel and I will try to resolve this for you. Thank you
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Hello Scott thank you for your you visit and review ! Happy to see all went well.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Thank you Leslie for your review and your stay.I am happy all went well.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
My stay was not good because the air conditioning unit did not work and would not turn on very hot and uncomfortable. Don’t know if I will come back.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Hello Jason, Thank you for your review and visit. I am sorry to hear that your A/C was not working properly. I will look up the room and have it looked at. Once again, we are sorry for the inconvenience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Miguel General Manager, Gestion de l’hôtel
Thank you, Moises, for your stay and review!We appreciate the feedback and for choosing us for your visit to San Diego!
