Note fondée sur 527 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024 sur Expedia
I loved my stay it was a 10 out of 10 the breakfast was amazing the staff were great the facility was in a great area close to freeway and shopping
Commentaires de Gestion de l’hôtel
11 oct. 2024 par -Anthony Reyes. Operations Manager , Gestion de l’hôtel
Dear Quanika,Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found our breakfast and staff to be exceptional. It’s great to know that our location suited your needs as well. We strive to provide a top-notch experience, and your feedback reaffirms our efforts.We hope to welcome you back soon for another 10 out of 10 stay!Best regards,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
par un voyageur
Best doggy hotel.
Publié le 8 oct. 2024 sur HotelsFront desk Makayla was very helpful in assisting our needs and got an extra room. Amenities were great. Bonus was the accommodation of having 1st floor rooms for the convenience of our big dogs.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Carolyn,Thank you so much for your wonderful review! We’re thrilled to hear that Makayla was able to assist you and ensure your stay was comfortable. It’s great to know you enjoyed our amenities and found the first-floor rooms convenient for your dogs.We truly appreciate your feedback and hope to welcome you back soon for another fantastic stay!Best regards,Anthony ReyesOperations Manager Homewood Suites San Diego Central
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear GUSTAVO,Thank you so much for your fantastic review and perfect rating! We’re thrilled to hear that you enjoyed your stay with us. Our team works hard to provide the best experience for our guests, and it’s wonderful to know that we met your expectations.We hope to welcome you back soon for another amazing stay!Best regards,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Katrina,Thank you for taking the time to share your feedback and for the great 4/5 rating! We’re glad to hear you enjoyed your stay overall. Your insights are invaluable to us, and we’re always looking for ways to improve.If there were any specific areas where you think we could enhance your experience, please let us know. We hope to welcome you back soon for an even better stay!Best regards,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
par un voyageur
Good, not great
Publié le 4 oct. 2024 sur HotelsAutomatic lights in the bathroom is a terrible idea. A frosted bathroom door is a terrible idea. A suite typically implies that you can shut the door to the bedroom, no door for the bedroom. Was not a great stay with a toddler. Carpet was ripped. Utensils were discussing. I had to pay for parking which was a joke. This Hilton hotel is literally attached to a Holiday inn hotel. Cops outside every night.
Breakfast was nice but they literally throw everything away and clean up right at 9:00 no matter who's waiting to make food.
The pool and recreation area was cute and looked nice. The barbecues were a pleasant surprise. Staff was very nice and friendly and helpful. I am not a Hilton member so I'm pretty sure I got one of the worst rooms.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Tracy,Thank you for taking the time to share your feedback about your recent stay. We appreciate your candid insights, as they help us improve our services.We’re glad to hear you enjoyed our breakfast, the pool area, and found our staff to be friendly and helpful. Your compliments mean a lot to our team!However, we sincerely apologize for the issues you encountered during your stay. We understand that the automatic bathroom lights and frosted door may not be ideal for families, and we will take your feedback into consideration for future improvements. We’re also sorry to hear about the condition of the carpet and utensils; we are addressing these concerns with our housekeeping team to ensure a higher standard of cleanliness.Regarding parking fees, we strive to provide value in our offerings and appreciate your understanding.We hope you’ll consider giving us another chance in the future. We’re committed to enhancing our guest experience and would love the opportunity to serve you better next time.Best regards,Anthony ReyesOperations Manager Homewood Suites San Diego Central
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Tanya,Thank you so much for your glowing review! We are thrilled to hear that you had a 10/10 experience with us.We look forward to welcoming you back on your next visit!Warm regards,Anthony ReyesOperations Manager Homewood Suites San Diego Central
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Norman,Thank you for taking the time to share your feedback. We genuinely value all guest opinions as they help us improve our services.Thank you again for your feedback.Best regards,Anthony ReyesOperations Manager Homewood Suites San Diego Central
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Jeremy,Thank you so much for your incredible 10/10 review! We’re delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back soon for another amazing experience!Best wishes,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Lots of car parking at nights
Commentaires de Gestion de l’hôtel
25 sept. 2024 par -Anthony Reyes, Operations Manager , Gestion de l’hôtel
Dear Yuk Ping,Thank you for your review! We’re glad to hear you appreciated the ample parking available at night. We know how important it is for our guests to have convenient options during their stay.We hope to welcome you back soon for another great experience!Best regards,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par -Anthony Reyes. Operations Manager , Gestion de l’hôtel
Dear Jeremy,Thank you so much for your glowing review! We’re thrilled to hear you had a fantastic experience during your stay. It’s wonderful to know that our team and amenities met your expectations.We can’t wait to welcome you back for another memorable visit!Warm regards,Anthony ReyesOperations ManagerHomewood Suites San Diego Central
