Note fondée sur 968 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juill. 2023 sur Expedia
The pool was the best part.
There was sand in the bathub when we arrived. There was a very bad smell in the room on the third day, i Think the housekeeper didn’t change the water she was using for the mop.
For the price we paid (500$/night), i would have expected better in terms of cleanliness.
Commentaires de Gestion de l’hôtel
31 juill. 2023 par MPerkins, Gestion de l’hôtel
Thank you for your review. I am glad to see that overall, your experience was positive. I am disappointed to read that our housekeeping staff did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
par un voyageur
Publié le 11 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2023 par MPerkins, Gestion de l’hôtel
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 6 oct. 2022 sur Expedia
Pas de coton tige ni de coton démaquillant disponible dans la chambre.
par un voyageur
Pratique
Publié le 4 sept. 2022 sur HotelsLe séjour était parfait, sauf la piscine. Aucune surveillance, les gens ne respectaient pas la réglementation. Beaucoup de laisser aller. Difficile de se baigner et d’être à l’aise.
Sinon, hôtel propre, personnel souriant, très bien situé.
Commentaires de Gestion de l’hôtel
14 sept. 2022 par MPerkins, Gestion de l’hôtel
Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that you did not enjoy the pool, due to other guests behaviors and the lack of monitoring. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Thank you for choosing to stay with us. I am so glad that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Thank you for your review. I am glad to see that overall, your experience was positive. Do not hesitate to call us if there is anything we can help you with for your next trip.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you travel to our area gain soon, would be a pleasure to see you again.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Vanity has been updated with standing shower instead of shower tub. Overall a great cleanness. The elevator is kind of outdated but workably. Be aware that there are numerous taxes to pay in addition to the room rate.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Thank you for taking the time to share your recent experience as a guest at Hyatt Regency La Jolla. We are delighted you enjoyed your stay with us and look forward to welcoming you back again soon to deliver an exceptional experience.
par un voyageur de Riverside
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par MP, Gestion de l’hôtel
Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to welcoming you again soon.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
My stay at this hotel was good, my only complaint was that the location made it hard to go out and explore.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par MP, Gestion de l’hôtel
Thank you for your review. I am glad to see that overall, your experience was positive. Do not hesitate to call us if there is anything we can help you with for your next trip.
