Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 déc. 2016 sur Hotels
par un voyageur
Hotel sur la route
Publié le 9 oct. 2016 sur HotelsUn motel comme tant d'autes aux US. Confort (literie et salle de bain) honnête. J'ai pris cette hôtel pour faire une courte étape sur la route de la vallée de la mort. Bon pour une nuit mais pas plus. Est vraiment loin du centre de la ville. Wifi payant (2,5 $). Mais reste un hotel abordable
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Had to switch rooms multiple times. The 3rd room was finally okay. First room had electrical issues lights didn’t work. 2nd room smelled like cigarettes in a non smoking room and ac was coming apart.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par ken, Gestion de l’hôtel
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
The telephone was very dirty, grafitti on the side of the air conditioner. There was not remote control on the room to watch TV.
We could not sleep. People were fighting and screaming outside. Outside of the room there were blankets on the floor. It looked like a homeless encampment.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par ken, Gestion de l’hôtel
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
While the room is obviously newly renovated and clean, it smelled like cigarettes in there. Outside the units are bunch of personal items from the other unit that seems to be from people who are checked in for a longer stay or like they actually live there. By the parking lot, there are homeless people camping out by the dumpster in their cars and RV. They wouldn’t bother you and I wasn’t really bothered but just wanting to let other people know so they don’t get surprised when they come to stay in this property. Would I stay here again? I sure will but it wouldn’t be my first choice.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par ken, Gestion de l’hôtel
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us! It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future. Thank you once again for choosing Motel 6 Clairemont. We value your patronage and the trust you've placed in us.
par un voyageur
Publié le 23 sept. 2024
Fair for the price.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
par un voyageur
So disappointing
Publié le 23 sept. 2024 sur HotelsIt is sad to see that companies can still be open in such poor conditions. The penetrated smell of cigarettes and filth was so disappointing. I know not to expect much from a budget place but this place is just a example of a slum lord ownership.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par KEN, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Our room had dirty floors, a bunch of fruit flies and the bathroom was so dirty. Called the lobby to ask if we can move to another room and was told there weren’t any rooms available. Then they told me they would send housekeeping to my room, housekeeping never came.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par KEN, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very very very dirty
Commentaires de Gestion de l’hôtel
23 sept. 2024 par KEN, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
A bad experience all night long, the neighbor next door banged on the roof of the house, people outside, a lot of movement, lack of security, the most important thing is cleanliness.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par sam, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail. Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Motel 6, and we hope to have the opportunity to serve you better in the future.
