Note fondée sur 1 181 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2022 sur Expedia
Cet établissement est un trou à rats. J'ai dû changer de chambre dès mon arrivée parce que c'était sale, très sale. On m'a donnée une autre chambre, un peu moins sale. J'ai fait le ménage le lendemain parce que j'y restais 6 autres nuits. Pas de meubles dans la chambre, pas de séchoir à cheveux, pas de papier mouchoir. Aucune femme de ménage n'est passée au cours de mon séjour. Ce motel devrait être attribué aux sans abris. J'ai vu que le responsable du motel est un mexicain. Donc, conclusion: ceci explique cela.
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Sophia CSR, Gestion de l’hôtel
Hi Nicole,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.
par un voyageur
Séjour pas terrible
Publié le 10 oct. 2022 sur HotelsJe suis resté trois nuits dans cet hôtel, le ménage n'a jamais été fait, les serviettes jamais changées.
Hôtel bruyant, des individus traînant sur le parking en criant.
Dernière fois dans un motel 6.
Commentaires de Gestion de l’hôtel
19 nov. 2022 par Sophia CSR, Gestion de l’hôtel
Hi Sebastien,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
par un voyageur
Publié le 7 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2022 par Brand Experience Team, Gestion de l’hôtel
Dear Patrick,
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.
Until then, we’ll leave the light on. For you.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Andrew,We regret receiving your 2 out of 10-star rating, as it doesn't align with the experience we strive to provide. Please share detailed concerns so we can promptly investigate and improve for your next visit.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paul,It was our pleasure to provide you with such a great experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for choosing us and taking the time to rate your stay. Your detailed feedback, including any positives or areas for improvement, is valuable to us as we strive to enhance our services based on guest input. Please feel free to share your experience with us.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Patrick,We are disappointed to receive a 4-star rating from you. Providing a positive experience to our guests is our goal and sadly, we fell short during your stay. Kindly share details about your concerns so we can investigate them effectively and make the required changes. We hope for the opportunity to restore your confidence in our services on a future visit.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The air conditioner was extremely noisy. We kept it on during the day and just turned it off at night. The remote for the tv didnt work either. Worst part about this place was how noisy it was. People upstairs were pacing around the room all day and the people next door were loud and opening and closing doors all day. Spend a little extra and avoid this place. The room itself was clean and that was fine. But the clientelle there makes me want to never go back.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Angel,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating! We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
it has missing bathroom stuff like soap, shampoo,lotion
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Manjinder,Thank you for your feedback regarding the missing bathroom amenities. I regret the inconvenience this caused during your stay. We strive to provide a complete and comfortable experience for our guests and I will ensure our housekeeping team addresses this issue promptly. Your comments are valuable to us and I hope we can provide you with a better experience in the future!
