Note fondée sur 895 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2024
Pour overall amenities
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Paul,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 2 déc. 2024
Having cereal and a waffle was about all you get in their continental breakfast very disappointing
Commentaires de Gestion de l’hôtel
3 déc. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Paul,Thank you for taking the time to provide us with your feedback. We strive to offer a variety of breakfast options to suit all of our guests, and we will take your comments into consideration as we review our offerings moving forward. We appreciate your input and hope to have the opportunity to improve your experience during your next stay.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Small breakfast of waffles & coffee or juice. Quick & easy!!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Blanca-Yvette,Thank you for your feedback. We're glad to hear that you found our breakfast options quick and easy! We aim to provide a convenient and enjoyable start to the day for our guests, and your input helps us know we're on the right track. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
The property was nice. The staff wa Avery helpful with a few issues I had. Very attentive. The building smelled old but it is an old building. All in all it was nice.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jolene,Thank you for sharing your experience with us. We're pleased to hear that you found our staff helpful and attentive. It’s wonderful to know that their efforts made your stay more enjoyable. We appreciate your feedback about the building’s ambiance. As a historic property, we understand that certain aspects may reflect its age, and we're continuously working on improvements to enhance our guests' comfort and experience. Thank you again for your comments. We look forward to the opportunity to welcome you back and provide an even better stay.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Susy,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very comfortable
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Yolanda,Thank you for your feedback! We’re delighted to hear that you found your stay very comfortable. Providing a comfortable environment is a key part of ensuring a great guest experience, and it’s wonderful to know we met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I would stay here again.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Alfonsina,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Richard,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Oswaldo,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The gentleman at the front desk is excellent, friendly, helpful, and welcoming! We are so pleased that we reseverved rooms at this hotel.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Daphne,Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our front desk staff. It’s fantastic to know that our team member was excellent, friendly, helpful, and welcoming. We pride ourselves on providing exceptional service, and we’re glad to see that this was reflected in your stay. We look forward to welcoming you back in the future and providing you with another great stay.
