Note fondée sur 999 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2024
The convenience of coffee shop & restaurants on site.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Dorian Uson , Gestion de l’hôtel
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay with us as much as we enjoyed having you as our guest. It is always our goal to provide exceptional experiences, and your feedback reaffirms our commitment to excellence. We truly appreciate your support and hope to have the pleasure of welcoming you back soon. We look forward to creating even more wonderful memories together on your next visit!
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Peter,We're happy to hear that you had a wonderful stay. Thank you for your feedback, and we look forward to seeing you again soon.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Shimpei,Thank you for your kind feedback. We're thrilled you enjoyed your visit and hope to welcome you back in the near future.
par un voyageur
Publié le 19 août 2024 sur Expedia
Based on some negative reviews, I started to change hotels, I’m glad that I didn’t. This property is amazing!!! It was very clean. The outside of the buildings could use a good power wash, otherwise everything else was immaculate. Staying within the Mission Bay Park area was a non-issue. We didn’t have any problems with the general public or homeless in the park. Also, while the bay area near the resort is not all that beautiful (in my opinion), the water is clear and swim friendly. It’s a nice community beach that you can literally walk out the resort and be on the water. As far as the pool, the area was very clean, towels were always stocked, and they had pool side food and drink service. The restaurants on the property were great. The food was fresh and I had amazing fish tacos. Some reviewers stated the pool area was not clean. I found this to be untrue. The staff was constantly checking the pool for trash and debris and cleaning it, immediately. My recommendation is book this property if you really want to relax and enjoy the amenities. If you plan to be off resort for the majority of your stay, I recommend staying at a basic hotel. The draw for this hotel is the resort. We did a mix of site seeing and things on the resort. If you are seeking rest and relaxation, while being in the city but feeling like you are tucked away, this place is it!! Beware of the $39/night resort fee and $43/night parking. You can easily park on Mission Park Drive for free.
Commentaires de Gestion de l’hôtel
19 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Donita,Thank you for sharing your experience! It’s wonderful to hear that you enjoyed your stay and found the property to be clean and relaxing. We appreciate your feedback on the amenities and the cleanliness of the pool area. We hope to welcome you back for another restful and enjoyable stay in the future!
par un voyageur
Publié le 19 août 2024 sur Expedia
Kids enjoyed the pool. And the beach access was a nice touch
Commentaires de Gestion de l’hôtel
19 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Tejpreet,Thank you for sharing your experience! We're glad to hear the kids enjoyed the pool and that the beach access added to your stay. We hope to welcome you back for more fun in the future!
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Laura,We're so glad you had a great stay and appreciate your feedback. We look forward to your next visit!
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Edita,Thank you for your review. We’re sorry to hear that your stay didn’t meet your expectations. Please contact us directly so we can address your concerns.
par un voyageur
Publié le 17 août 2024 sur Expedia
Very relaxing , quiet beautiful view will be coming back
Commentaires de Gestion de l’hôtel
19 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Alex,Thank you for your feedback! We're delighted you had a relaxing stay and enjoyed the beautiful views. We look forward to welcoming you back for another peaceful visit!
par un voyageur
Publié le 12 août 2024 sur Expedia
We had a room on the 8th floor which was spacious and clean. We did have some airco noise and weird knocking noise from the elevator shaft (we think) which was annoying at night. Pool was nice and location was good for watersports and running. Restaurant has great staff but menu is limited. The gym was crowded in the morning but really quiet in afternoon.
Commentaires de Gestion de l’hôtel
12 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Jeroen,Thank you for sharing your experience. We're glad you enjoyed the spacious and clean room, as well as the pool and convenient location for activities. We apologize for the noise disturbances you encountered and the limited restaurant menu. We appreciate your feedback and hope to have the opportunity to welcome you back for an even better stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Location was convenient for traveling but nothing in the immediate vicinity.
Commentaires de Gestion de l’hôtel
12 août 2024 par Summer Shoemaker - General Manager, Gestion de l’hôtel
Dear Linda,Thank you for sharing your feedback! We're glad the location worked well for your travels, and we hope to welcome you back in the future.
