Note fondée sur 704 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 déc. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 7 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2023 par SureStay Team, Gestion de l’hôtel
Thank you for taking the time to leave us a positive review! All the best to you and yours.
4 sur 5
par un voyageur

Publié le 11 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2023 par SureStay Team, Gestion de l’hôtel
Thank you for taking the time to leave us a positive review Mr. Raymond! All the best to you and yours.
4 sur 5
par un voyageur

Bien situé.

Publié le 30 juill. 2023 sur Hotels
Un hôtel très bien situé, avec le petit déjeuner compris. La chambre est décorée de manière agréable.
Commentaires de Gestion de l’hôtel
4 août 2023 par L'équipe SureStay, Gestion de l’hôtel
Merci beaucoup pour vos gentils mots et vos compliments. Je vous souhaite un bon voyage de retour et j'espère vous voir la prochaine fois.
4 sur 5
par un voyageur

Nice hôtel, nice location

Publié le 18 avr. 2022 sur Hotels
Perfect hotel for a short stay. The housekeepers who work there are very nice, their kindness is definitely an added value for this hotel. There is not much more to say... (I am Mr. Boudergui and I am still waiting for the reception of my paid deposit...)
Commentaires de Gestion de l’hôtel
24 avr. 2022 par SureStay Hotel by Best Western San Diego Pacific B, Gestion de l’hôtel
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. We hope you received your deposit back. Safe travels and hurry back!
5 sur 5
par un voyageur de Mountain View

Publié le 19 nov. 2024
Room had a slight odor when we first arrived. Like clothes left in the laundry too long but dissipated. The bed and pillows were clean and very comfortable. Slept really well Staff friendly. Walls thin. Can hear neighbors talking, stomping above you at times and their music and TVs. Cant fault the motel for what its guest do. Bring earplugs.
Commentaires de Gestion de l’hôtel
20 nov. 2024 par GM - Charles Brown, Gestion de l’hôtel
Dear Zelda, thank you for your review. . We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. . Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 sur 5
par un voyageur

Publié le 26 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par GM - Charles Brown, Gestion de l’hôtel
Dear Inge, thank you for your awesome review. We hope you come back and stay with us again.
3 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Check-in time listed as 3pm. We arrived at 4:30 and our room still wasn’t ready. After driving 7 hours to get here, it was very frustrating to be told that we had to wait another 40 minutes before our room was ready. We were told they were actively cleaning our room, so expectation was a clean room. Sure, we had clean sheets and towels, however the floor was DIRTYYY and the dresser with the TV was dusty. There were 2 nights where we arrived back at the hotel and had literally no parking spaces. We had to leave and come back later in hopes of an open spot. Even contemplated parking at the nearby 7-11 just so we could get to our room and rest for the early morning. Once again, inconvenient and frustrating. Staff was nice, breakfast was decent, but I didn’t feel satisfied at this hotel and will not be returning. Pay more and find a better place. This one isn’t worth the price they are asking, even with location being considered.
Commentaires de Gestion de l’hôtel
26 août 2024 par GM - Charles Brown, Gestion de l’hôtel
Dear Sarah, Thank you for taking the time in leaving us a review and feedback on our property. We apologize that your room was not ready upon arrival. We do our best to make sure everything on property is clean and in good working order so its unfortunate you encountered issues during your stay. Nothing means more to us than providing a great guest experience, and I apologize that we let you down in this way. We'll do better for you next time.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
This was a great place to stay for easy beach/ocean access! There were six of us, two under 18, two in our 30s, and two over 60. Great breakfast, clean and comfy beds, and I appreciated the laundry facility! Parking is tight but efficient. Some transient population, but no one bothered me at all even when doing laundry at night. Of course you are going to feel the moist air being this close to the water, but we had a great experience. Will definitely stay again!
Commentaires de Gestion de l’hôtel
26 août 2024 par GM - Charles Brown, Gestion de l’hôtel
Thank you for taking the time to post a review of your stay. It's great to hear that you liked the hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. I'm pleased that you would stay with us again and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par GM - Charles Brown, Gestion de l’hôtel
Dear Laurie, thank you for your awesome review. We hope you come back and stay with us again.