Note fondée sur 86 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave us a rating. We can't wait to have you back for another visit soon!Best Regards,Amsterdam Hostel Management
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Depending of the bathroom, you could have a broken toilet seat, a rickety soap holder, a broken toilet paper holder, or no toilet paper holder at all. The shower heat was aimed at the top of my head, which is not practical when you don't want to hold it while you soap yourself. The lamp over my bed would have been very practical... if it was working. One of my roommates snore so loud, the management was called by two others, and she still remained over my head. Three out of six stove burners did not work, and the oven had to be ignited by two people and a BBQ lighter. Food tends to disappear whether you identify it or not. Besides that, good option for the price.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Judith Lili,Thank you for your feedback, and we apologize for the inconveniences you experienced during your stay. We take these issues seriously and are actively working to address them. Our maintenance team will inspect and fix the bathroom and lamp concerns immediately. Regarding noise disturbances, we'll do our best to accommodate guest requests and ensure a peaceful environment. We appreciate your understanding and hope to welcome you back for an improved experience on your next visit.Best Regards,Amsterdam Hostel Management
par un voyageur
Publié le 13 juill. 2023 sur Expedia
Avec nos 2 enfants, nous avons apprécié l’accès à la cuisine partagée, toute équipée. Nous avons pu y prendre nos petits déjeuner et y préparer un dîner.
Commentaires de Gestion de l’hôtel
14 juill. 2023 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Fanny,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled to learn that you had a great experience staying with us at Amsterdam Hostel San Francisco. We would love to host you again on your next visit to San Francisco. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Amsterdam Hostel Management
par un voyageur
Publié le 18 déc. 2024
Commentaires de Gestion de l’hôtel
19 déc. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Carlos,Thank you for a Perfect Score Rating on your stay at Amsterdam Hostel San Francisco. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best Regards,Amsterdam Hostel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The hostel was smelly and dirty. The guy in my room who introduced himself as a volunteer there, tried to harass me when he came back from somewhere apparently drunk.
I also found somebody’s dirty underwear in my bed when I came back to my room the next day and my sheet was taken off and thrown to the side.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Julia,We are truly sorry to hear about your experience at our hostel. Your comfort and safety are our top priorities, and it's unacceptable that you encountered these issues. We take such matters very seriously and will investigate this incident further.We appreciate you bringing this to our attention, and we will work diligently to address these concerns to ensure a more pleasant stay for future guests. Thank you for your feedback.Sincerely,Amsterdam Hostel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Anonymous,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting Amsterdam Hostel San Francisco.Best Regards,Amsterdam Hostel Management
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was a good location and the staff was nice. But the temperature was too warm in the room, and there was no way to remedy that situation. Even just a ceiling fan would have been a HUGE improvement. Oh, and no washcloths. 😵💫
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Matthew,Thank you for your feedback! We’re pleased to hear you enjoyed our location and found our staff to be nice. We apologize for the issues you experienced with the room temperature and the lack of washcloths. Your suggestions regarding a ceiling fan will be taken into consideration as we continuously work to improve our guests’ experience. We hope to have the opportunity to welcome you back in the future!Sincerely,Amsterdam Hostel Management
par un voyageur
It was ok
Publié le 24 sept. 2024 sur HotelsYou do get what you pay for, and that isn’t a terrible thing. There was nice shampoo and conditioner and shower gel in the bathroom but no hand soap at the sink. You have to make your own bed and they tell you to leave the fleece blanket on the bed and bring the linen down to a dirty laundry basket, but this made me concerned that they don’t wash the fleece blanket they give you. I did not visit the common areas, but because they weren’t integrated to the flow of the rooms/lobby. I’m frequently in SF but it won’t be my first choice to stay here again. Also a decent hike uphill from the muni train.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Anonymous,Thank you for sharing your feedback! We appreciate your insights and are glad you noticed the quality of our toiletries. We strive to provide a comfortable and clean environment, and your comments about hand soap and blanket care will be addressed to improve our guest experience. We're also sorry to hear that the layout and accessibility of common areas didn't meet your expectations. We understand that convenience is important, especially in a city like San Francisco. Thank you for staying with us, and we hope you'll consider us again in the future for your visits!Sincerely,Amsterdam Hostel Management
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Ingrid,Thank you for leaving a review for us; however, We apologize for any inconvenience you may have faced during your stay. We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Amsterdam Hostel Management
par un voyageur de Healdsburg
Publié le 16 sept. 2024 sur Expedia
A very nice stay in a pretty safe neighborhood. Conveniently located.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Amsterdam Hostel Management, Gestion de l’hôtel
Dear Karinmariabrigitte,Thank you for your feedback! We're pleased to hear that you had a very nice stay and felt safe in our neighborhood. It's great to know that our location was convenient for you. We look forward to welcoming you back in the future!Best Regards,Amsterdam Hostel Management
