Note fondée sur 532 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 11 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 29 mai 2023 sur Expedia
Bon hôtel mais mal situé malgré eux…
Commentaires de Gestion de l’hôtel
30 mai 2023 par Customer Care Team, Gestion de l’hôtel
Hi gregoire,Thank you for your feedback on your recent stay with us. We appreciate your positive remarks about our hotel. We understand that the location may not have met your expectations, and we apologize for any inconvenience caused. We value your feedback and will take it into consideration as we continually strive to improve our guests' experiences. If there's anything specific you would like to share about the location or any suggestions you have, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay!Best regards,BW Red Coach InnCustomer Care Team
par un voyageur
Publié le 30 juill. 2022 sur Expedia
Chambres et personnels au top, seul problème indépendant des personnes de l’hôtel, la rue mal fréquentée actuellement et le bruit (même cause).
Sinon très bien
par un voyageur
Publié le 27 juill. 2022 sur Expedia
Établissement Niquel mais trop de drogue et malheureusement de sans abris devant, impossible de sortir le soir avec des enfants
par un voyageur de Montréal
Publié le 26 janv. 2020 sur Expedia
Le personnel courtois et attentionnés. La nourriture excellente et la chambre très propre.
L’emplacement dans le quartier. Il y avait beaucoup d’itinérants, peu de restaurants et on entendait crier la nuit, il y avait beaucoup de bruit.
Commentaires de Gestion de l’hôtel
6 févr. 2020 par Customer Care Team, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!
Best Regards,
Customer Care Team
par un voyageur
Publié le 3 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
par un voyageur
Bonne situation
Publié le 30 juin 2018 sur HotelsHôtel bien placé, bon accueil.
Beaucoup de SDF dans la rue mais pas de problème particulier durant notre séjour.
Pour un super breakfast , allez chez Brenda’s French Soul Food, au carrefour Eddy Street et Polk Street (à 50 m de l’hotel )
par un voyageur
Si possible évitez le quartier
Publié le 17 oct. 2017 sur HotelsQuartier glauque, beaucoup de SDF et junkies, un peu flippant le soir mais pas eu de problème particulier.
Hôtel moyen mais reste acceptable.
par un voyageur
Publié le 22 août 2024 sur Expedia
This hotel is non refundable because once you get there you won't want to stay and when you ask for a refund they can't and won't. After raising the concern of not feeling safe due to people right outside the hotel screaming all night I was told oh well this is San Francisco. They were rude and unhelpful. We checked out early with a refund and had to pay for another hotel. There is limited parking on site somid you are there late you will have to park on the street outside where locals they warn you about have access to you car. DO NOT RECOMMEND
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi jennifer,Thank you for sharing your experience. We regret that your stay did not meet your expectations and apologize for the issues you faced regarding safety, parking, and customer service. We understand the frustration of feeling unsafe and encountering unhelpful responses. We are actively reviewing our safety measures and parking policies to better support our guests. We’re also addressing concerns about cleanliness and amenities to ensure a more pleasant stay in the future. Your feedback is invaluable, and we hope to have the chance to provide a more satisfactory experience should you decide to stay with us again.Best regards,BW Red Coach InnCustomer Care Team
