Ratings based on 912 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 29, 2024
I didn’t expect this: Super nice Staff, clean, quick everything, great value over all:
Lluvia and Jasmin greeted us with a big smile and answered all questions with quick and competent answers.
Jose was quick to let us borrow a scale to make sure our suitcases weren’t too heavy.
Best Hotel experience in years!
by A traveller
Posted Sep. 19, 2024
Na
by A traveller
One night stay.
Posted Aug. 21, 2024 on HotelsRoom was very clean, property very clean and well kept.
Checkin/ check put staff could be a little more friendly.
by A traveller
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A traveller from Saint George
Posted Aug. 17, 2024 on Expedia
Hotel was very convenient. Free parking!
by A traveller
Posted Aug. 17, 2024 on Expedia
The breakfast was buffet style and had many options compared to othet hotels for this price. There was noise from other rooms and a bit of dirt here and there in the racks which we told the hotel management who was constantly following up. It is a convenient location to roam around bay area and to silicon valley. Overall it was a good stay.
by A traveller
Posted Aug. 15, 2024 on Expedia
The staff were very friendly, and the hotel itself was a nice Country Inn and Suites.
by A traveller
Posted Aug. 14, 2024 on Expedia
Decent
