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Hilton Garden Inn San Mateo

3.0 star property
Hotel near San Francisco Bay in San Mateo

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Photo gallery for Hilton Garden Inn San Mateo

Room, 2 Queen Beds
Reception
Exterior
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
2000 Bridgepointe Circle, San Mateo, CA, 94404
  • San Francisco Bay
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • Hillsdale Shopping Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪13 min drive‬

Room options

View all photos for King Bed Bedroom Suite

King Bed Bedroom Suite

King Bed Bedroom Suite

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

One King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Mateo

East San Mateo stay.Your stay at this East San Mateo hotel places you within 2 miles (3 km) of Mariners Point Golf Center and Leo J. Ryan Park. Lakeshore Park Beach and Edgewater Park are also within 2 miles (3 km).

What's nearby

  • Mariners Point Golf Center - 12 min walk - 1.1 km
  • San Francisco Bay - 3 min drive - 3.4 km
  • San Mateo County Event Center - 4 min drive - 4.6 km
  • Hillsdale Shopping Center - 5 min drive - 4.9 km
  • Coyote Point Park - 8 min drive - 8.4 km

Getting around

  • Hayward Park Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 13 min drive

Restaurants

  • ‪Drive Up - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬5 min walk
  • ‪Starbird - ‬17 min walk

About this property

Hilton Garden Inn San Mateo

Hotel near San Francisco Bay in San Mateo
Hilton Garden Inn San Mateo offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3197 square feet (297 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Mateo. A complete renovation of Hilton Garden Inn San Mateo was completed in May 2024.

This San Mateo hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 6 levels
  • 3197 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1999
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn San Mateo offers 157 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Mateo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2024.

Languages

English, Filipino, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.00 for adults and USD 12.00 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Mateo
Hilton Garden Inn San Mateo
San Mateo Hilton Garden Inn
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel
Hilton Garden Inn San Mateo San Mateo
Hilton Garden Inn San Mateo Hotel San Mateo

Hilton Garden Inn San Mateo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just ok. They are not a customer service-oriented team. We had several issues that were met with, oh sorry. Peloton is not working, sorry, the manager is out. Can we get 15 minutes later for check out, oh sorry we can’t.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sigmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby was beautiful, and very nice rooms!
Stayed 2 nights in Dec 2024

10/10 Excellent

Grace, Piedmont

Liked: Property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Zhefei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Dec 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by to walk to the stores
Stayed 4 nights in Dec 2024

6/10 Okay

Bonn Anthony, San Francisco

Stayed 2 nights in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel & Room. Would stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and hotel. Easy parking and close to shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Mickey

Business traveller
Liked: Amenities
Nice hotel, better than expected!
Stayed 1 night in Dec 2024

10/10 Excellent

Kiley, Hilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is (at least) our fourth time staying here. Through all of our visits, Sheena and the front desk staff have been incredibly helpful and responsive. The property is centrally located with loads of nearby shops, restaurants, and anything else we may need during our stay. Will definitely be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chavonne Alexis, Beaumont

Stayed 3 nights in Nov 2024

8/10 Good

weina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they has microwave oven and refrigerator and lobby free coffee, very nice for the traveler in case they have some leftover food from the restaurant to bring back or reheat the coffer or water.
Stayed 2 nights in Dec 2024

2/10 Terrible

Alejandro

Stayed 3 nights in Sep 2024

8/10 Good

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, nice hotel and stuffs
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were awesome and really helpful. The place was spotless
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly!
Stayed 4 nights in Nov 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

BROOKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2024

8/10 Good

Harinath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location between San Francisco and San Jose. 10 min drive to airport. Shopping area with in walking distance.

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were accommodating and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at this hotel! I didn’t feel like it was walking distance from Disneyland but honestly, it was work the drive. I enjoyed the complimentary cookies upon arrival. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Great and convenient Expedia and customer service.
Stayed 3 nights in Oct 2024