Ratings based on 411 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Customer Service, Hotel Management
Pooya, thank you for sharing your rating. The team values every guest's feedback and is always looking to improve. Your input is greatly appreciated, and we look forward to having another opportunity to provide a more satisfactory stay next time.
by A traveller from La verne
Posted Aug. 22, 2024 on Expedia
Parking is ridiculously expensive and the view in the rooms is great, but the windows are so dirty , it affects the view.
Comment from Hotel Management
Aug. 22, 2024 by Customer Service, Hotel Management
Mercedes, thank you for staying with us at Hilton San Francisco Financial District. We’re delighted you enjoyed the view from your room. Your feedback about the windows and parking is appreciated, and our team will consider this moving forward. We look forward to welcoming you back.
by A traveller
Posted Aug. 22, 2024 on Expedia
I loved everything there, the room
Breakfast especially ( great service 👍)
Comment from Hotel Management
Aug. 22, 2024 by Customer Service, Hotel Management
Rosemary, we’re delighted you loved your experience at Hilton San Francisco Financial District. It’s wonderful to hear you enjoyed your room and the breakfast service. We're looking forward to welcoming you back soon!
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Customer Service, Hotel Management
Thank you for your feedback. We hope you enjoyed your experience and look forward to welcoming you back at Hilton San Francisco Financial District.
by A traveller
Posted Aug. 21, 2024 on Expedia
This was not a 4 star property. Most of the hotel is outdated in design, and the furniture is very shabby and worn out. The front desk are not welcoming. It’s a fine place to stay, but this is a 3 star hotel at best. The vanity mirror in the bathroom was practically falling off, the screws were exposed. The bathroom really needs an upgrade, the carpet is old, and the room had a general unpleasant odor. The windows have a blurry coating on them so the “deluxe view” is not as impressive. The window shades are old and need upgrading. As I said, it’s a fine hotel, but for the price it’s definitely not worth it.
Comment from Hotel Management
Sep. 30, 2024 by Customer Service, Hotel Management
Hasti, thank you for sharing your thoughts. The hotel team appreciates your feedback and is always seeking ways to enhance the guest experience. They take your comments seriously and will review the aspects you've highlighted. They hope to have the opportunity to offer you a more seamless stay in the future.
by A traveller
Posted Aug. 20, 2024 on Expedia
Basic hotel
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Keith, thank you for sharing your thoughts. Your feedback is important, and continuous efforts are made to ensure all guests enjoy their stay. Should you decide to visit again, a more satisfying experience awaits.
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Mikhil, thank you for staying with us at Hilton San Francisco Financial District. We are thrilled you enjoyed your stay and hope to welcome you back in the future!
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by Customer Service, Hotel Management
Louis, thank you for sharing your feedback. Your input is important, and the team is always here to ensure a pleasant experience. Your thoughts are valued, and we hope to have the opportunity to welcome you again.
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Customer Service, Hotel Management
Mandie, It’s great to know you had a pleasant stay at Hilton San Francisco Financial District. We're looking forward to welcoming you back in the future.
by A traveller
Posted Aug. 19, 2024 on Expedia
Check in was slow due to volume but staff did great job.
Comment from Hotel Management
Aug. 19, 2024 by Customer Service, Hotel Management
Daniel, thank you for staying with us at Hilton San Francisco Financial District. It’s great to know you appreciated the efforts of our team and had a pleasant experience. We're looking forward to welcoming you back!
