Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
14 août 2024 par Jenny Petersen, Gestion de l’hôtel
Hello Mathieu, I am so sorry you didn't enjoy your stay. Please let us know what we can do better for next time. We do hope you give us another try.
par un voyageur
Publié le 12 sept. 2023 sur Expedia
Moisissures dans salle de bain. Mauvaise odeur dans chambre.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Jenny Petersen, General Manager, Gestion de l’hôtel
Hello Steve, Thank you for your review. I am sorry your stay was not up to par. We are correcting the issue in your room. We hope you give us another try next time you are in the area.
par un voyageur
Publié le 30 juill. 2018 sur Expedia
Super cool
Commentaires de Gestion de l’hôtel
10 août 2018 par jk/gm, Gestion de l’hôtel
Thank you so much for your 'Super Cool' review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Joel K.
General Manager
par un voyageur de SAN JOSE
Publié le 21 oct. 2024
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Jenny Petersen, Gestion de l’hôtel
Hello Ken- thank you. We hope to see you again.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Jenny Petersen, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Jenny Petersen, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 23 août 2024 sur Hotels
Reception gave us a key for the wrong room (310 vs. 210), which led us to open a room that was occupied by someone. So that was awkward. That and only one elevator was working, which I was told by another guest that it had been that way for sometime. Otherwise, it was a lovely stay and we would definitely be back.
Commentaires de Gestion de l’hôtel
30 août 2024 par Jenny Petersen, Gestion de l’hôtel
Hello Courtney, I am sorry to hear about the mix up you had with your room. As far as the elevator goes it is up and running. We hope to see you again soon.
par un voyageur
Publié le 23 août 2024 sur Expedia
This was our 2nd time staying here after taking our daughter to college.USF. I love that it's not too far from the city of SF, but yet away to where don't feel the traffic and congestion of people and cars of the city, quiet residential area. I love the area and homes around. I would stay again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jenny Petersen, Gestion de l’hôtel
Hello Damita- thank you so much. We look forward to having you stay with us again.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Jenny Petersen, Gestion de l’hôtel
Thank you Betty
par un voyageur
Very good 4-star Express
Publié le 19 août 2024 sur HotelsWe liked this IHG Holiday Inn Express but we would like to make a few suggestions for a better experience.
The beds are very comfortable and we thought the room was laid out nicely.
The refrigerator makes a lot of noise and it kept waking up my wife during the night. Please buy a new one! The TV was a 32" Sharp flat screen, had only 720p and was probably 10 years old. Please buy Samsung or LG 40" 1080p flat screens, you can get them at Costco for $300.
The included breakfast was erratic, it was mediocre on Saturday but they were better on Sunday. FYI, the scrambled eggs (Sat.) were overcooked but the mini-omelettes with cheese (Sunday) were great.
Aside from these minor annoying things, we enjoyed our stay here.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jenny Petersen, Gestion de l’hôtel
Hello Matthew- thank you for your feedback. I will do what I can.
