Note fondée sur 1 653 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Bien
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Jean,Thank you for your positive feedback! We're delighted that you had a good experience during your stay. We always strive to provide the best service and accommodations for our guests. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!Best Regards,Hotel Aura Management
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Mei-Li,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hotel Aura many more times.Best Regards,Hotel Aura Management
par un voyageur
Publié le 21 août 2024 sur Expedia
Hôtel situé prêt de l’aéroport
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Isabelle,Thank you for highlighting our convenient location near the airport. We’re glad you found this aspect of your stay beneficial. If there’s anything else we can do to enhance your experience, please let us know. We look forward to your next visit!Best Regards,Hotel Aura Management
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Frederic,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hotel Aura many more times.Best Regards,Hotel Aura Management
par un voyageur
Publié le 30 juin 2024 sur Expedia
Efficace comme hôtel près de l’aéroport
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Martin,Glad you found the hotel efficient and convenient, especially for its proximity to the airport. If there's anything specific about your experience that stood out or if you have any questions or plans for future trips, feel free to share! I'm here to help.Best Regards,Hotel Aura Management
par un voyageur
Publié le 18 avr. 2024 sur Expedia
Good for a 1 night stay. Room was clean. It is a bit far (30 mins taxi) from the attraction of the Bay Area.
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Serge,We're glad to hear that you found your one-night stay with us satisfactory and that you found your room clean. However, we apologize if our location was further from the Bay Area attractions than you had anticipated. We understand the importance of convenience for our guests and will take your feedback into consideration. If you find yourself back in the area and need accommodations closer to the attractions, we'd be happy to assist you in finding a more suitable option. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best Regards,Hotel Aura Management
par un voyageur
De passage à San Francisco
Publié le 6 avr. 2024 sur HotelsSéjour très agréable dans cet hôtel non loin de l'aéroport. Une voiture est nécessaire pour se déplacer au centre ville. Parking gratuit et petit déjeuner correct je recommande
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Georges,We're delighted you enjoyed your stay with us and enjoyed our hotel. Thank you for highlighting our convenient location near the airport, complimentary parking, and decent breakfast. Your recommendation means a lot to us. We agree that having a car helps explore the city center, and we're glad you found it manageable. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best Regards,Hotel Aura Management
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Aura Management, Gestion de l’hôtel
Dear Diane,Thank you for taking the time to review your stay at Hotel Aura. We hope you enjoyed your stay and the staff at Hotel Aura hotel was able to serve you with comfort and impressive hospitality. We apologize for any inconvenience and would love to hear any feedback you wish to share. We hope you choose us again for your next trip. Best Regards,Hotel Aura Management
par un voyageur
Publié le 10 nov. 2023 sur Hotels
Perfect
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Hotel Aura Management, Gestion de l’hôtel
Dear Gina, Thank you for the positive feedback! We're thrilled to hear that your experience was perfect. If there's anything specific you enjoyed or if there are ways we can maintain or improve upon this perfection in the future, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back for another perfect stay. If you have any other comments or questions, feel free to let us know! Best Regards,Hotel Aura Management
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
