10/10 Excellent
Fatima
Travelled with partner
Apr 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had roaches, was moved promptly to new room. Got settled into new room. There was a misunderstanding when my partner was trying to come back to the room. The night manager didnt see a copy of his ID in my room file so she followed protocol and called me.
We were able to sort that out as I was on my way out to help my partner as he was texting me while everything happened.
The night manager had noticed we were moved to a twin bed, single occupancy room.
She was able to move us to a room with a bigger bed for the two of us.
I really appreciate that she noticed and took the time to give us what we paid for.
The room did have really old- clearly a cat used to reside here- carpet but fortunately we just popped the window open. Both myself and my partner have had cats so not a huge deal.
Shout out the the guy that was taking over for the night for giving us full disclosure about the carpet. He was super classy and said "That room isnt quite ready."
We've stayed here before in renovated rooms so we'll keep coming back because the price is right and our belongings are always safe.
Fatima
Stayed 3 nights in Apr 2025