Ratings based on 5,581 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from WOODSTOCK
Posted Dec. 20, 2024
This property is SO close to so many things around the Wharf!
by A traveller
Posted Dec. 12, 2024
computer service was out and check in was very slow but other than that good place to stay. They also had Gluten free breakfast option and that was great!! (gluten allergy)
by A traveller
Posted Nov. 10, 2024
by A traveller
Posted Oct. 23, 2024 on Expedia
Location was great, facility was awesome
Comment from Hotel Management
Nov. 6, 2024 by Online Reputation Manager, Hotel Management
Dear kim,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
by A traveller
Posted Oct. 23, 2024 on Expedia
Enjoyed location and breakfast buffet. Some fixtures seem outdated. The pool is not heated and water was cold at times
Comment from Hotel Management
Oct. 29, 2024 by Hotel Riu Plaza Fisherman’s Wharf, Hotel Management
Dear Maritza,What makes us really happy is learning you enjoyed your stay.Thank you very much for your wonderful ratings. Your comment will be forwarded.Wishing to see you again.Warmest Greetings,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
by A traveller
Posted Oct. 22, 2024 on Expedia
Very helpful staff
Comment from Hotel Management
Oct. 24, 2024 by Online Reputation Manager, Hotel Management
Dear Ann,Thank you for staying with us and for your review! At Hotel Riu Plaza Fisherman’s Wharf we take pride in providing ultimate guest service. We are so glad you enjoyed your time with us.We hope that you will visit us again soon!With appreciation,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
by A traveller
Posted Oct. 22, 2024 on Expedia
by A traveller
Great choice with amazing breakfast
Posted Oct. 22, 2024 on HotelsFantastic location at Fisherman’s Wharf. The staff is world class! The lobby is spacious and has a really great bar that is very popular with the guests. The really amazing part is their absolutely incredible complimentary breakfast! The room was very clean, freshly decorated and comfortable although the bathroom was a little tight on space. Would suggest you bring your own bathroom tissue because what they provide is so thin it starts dissolving when you take it off the roll, haha. Besides that very minor complaint the hotel was fantastic!
Comment from Hotel Management
Oct. 24, 2024 by Online Reputation Manager, Hotel Management
Dear David,Thank you for taking the time to let us know about your stay. We really appreciate the highest rating on Hotels.com and your kind words about our hotel.Your comment regarding the bathroom tissues will be forwarded.It is our hope that we will continue to be your hotel of choice in the future.Yours Truly, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
by A traveller
Posted Oct. 21, 2024 on Expedia
The location can’t be beat. Right by the water but far enough away that we didn’t hear the crowds. The breakfast buffet was top notch and the staff were very polite and helpful. They were able to hold our bogs until checkin time so we could enjoy our day without having to wait for check in time!
Comment from Hotel Management
Oct. 24, 2024 by Online Reputation Manager, Hotel Management
Dear Amelia,Thank you for sharing your experience at the Hotel Riu Plaza Fisherman’s Wharf. We are so happy to hear you had a wonderful stay and we appreciate the 5-star rating! It is our hope to see you again soon!Kind Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
by A traveller
Posted Oct. 21, 2024 on Expedia
Ok. Good service
Comment from Hotel Management
Oct. 24, 2024 by Online Reputation Manager, Hotel Management
Dear Robert E,Thank you so much for your review of our hotel.It is delightful to know you enjoyed your stay with us, something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Kind Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager
