Ratings based on 1,602 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Nov. 18, 2024
Nice place, walking distance to fishermen wharf, Ferris wheel. Lots of things to do in the hotel & on the wharf. The hotel has a lot of rooms & parking, but be sure you know were your room is, before you start hauling luggage around.
Comment from Hotel Management
Nov. 19, 2024 by General Manager, Hotel Management
Dear Doug, Thank you for your feedback! We're glad to hear you enjoyed the location and all the activities nearby. We appreciate your note about room location and will certainly take that into account for future guests. We hope to welcome you back soon for another enjoyable stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 18, 2024 on Expedia
5 out of 5
by A traveller

Posted Sep. 18, 2024 on Expedia
Chose to stay here after my original hotel was cancelled, glad I did as it's in a great location for walking to the pier's, boat tours, Alcatraz etc. The Krups coffee machine in the room was a nice touch and the hotel and rooms were very clean. My only gripes where the water machine on our floor did not work and some of the furniture in the outdoor spaces has seen better days considering the hotel charge $30 a day for these amenities.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2024 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 14, 2024 on Hotels
5 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
It was very close to all attractions Big Bus right around the corner Trolley very close Right across from Pier 39
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Dear Rhonda,Thank you for your feedback! We’re delighted to hear you enjoyed our prime location. We hope you had a convenient and fun-filled stay with us and look forward to welcoming you back soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
4 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
A nice hotel close to Pier 39. Lots of shopping and restaurants within waling distance
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Dear Doreen,Thank you for your feedback! We’re glad you enjoyed our convenient location near Pier 39, with plenty of shopping and dining options within walking distance. It’s great to hear our location added to the enjoyment of your stay. We hope to welcome you back to Hotel Zephyr San Francisco for another pleasant visit soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
5 out of 5
by A traveller

Funky hotel near Pier 39

Posted Sep. 14, 2024 on Hotels
Hotel Zephyr is in a convenient location right near Pier 39. It had a view of the harbour. The room was reasonably spacious, albeit the bathroom was a little small, however not an issue. There are harbour views with balconies, but not our room. The windows in our room did not open which was a little disappointing as there was no reason for this and fresh air would have been perfect. The hotel was quite funky. They had a games room, outdoor games and outdoor fire pits with comfortable soft chairs to sit on. On check in we were given vouchers for s’mores. I was not aware of these. They were a bit of fun. The restaurant out the back of the hotel was very good. I would have no issues recommending this hotel to others.
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Dear Tammy,Thank you for choosing Hotel Zephyr San Francisco. We're pleased that you enjoyed our convenient location. It’s great to know that the spacious room, eclectic atmosphere, and fun amenities like the outdoor fire pits and s’mores added to your stay. Your feedback about the windows and the bathroom size is appreciated and we’re happy that it didn’t detract from your overall enjoyment. Your recommendation means a lot, and we look forward to welcoming you back!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
5 out of 5
by A traveller

Great location and hotel!

Posted Sep. 13, 2024 on Hotels
Great stay, clean room, many amenities special a playing room, coffee and water provided, a great terrace. The best, location, location, location!
Comment from Hotel Management
Sep. 16, 2024 by General Manager, Hotel Management
Dear Carlos,We at Hotel Zephyr San Francisco are so pleased you enjoyed your recent stay with us, and we appreciate this positive review. It is always fabulous to hear when guests genuinely enjoyed their stay, so we are delighted you found your room to be clean and well located, and that you took advantage of our unique games and amenities. San Francisco certainly offers limitless things to do, so we are honored you enjoyed your visit so much. Thank you for choosing us, and we hope you will return in the future!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco