Note fondée sur 1 809 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the perfect rating! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur de VOULANGIS
Publié le 27 août 2024 sur Expedia
Ras
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad to hear that your stay was satisfactory. If you have any specific suggestions for improvement, please let us know. We hope to provide an even better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Fuyez !
Publié le 10 juill. 2024 sur HotelsAccueil exécrable, pas de ménage fait (il faut demander), pas assez de serviettes pour 4, débit du robinet dans la salle de bain très très bas (à réparer !). Lumière de la salle de bain très loin de la porte (cherchez l’erreur). Bref je ne recommande absolument pas.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for your disappointing experience. Providing excellent service and cleanliness is our priority, and we regret that we fell short during your stay. Your feedback is valuable, and we will address the issues you mentioned with our team to ensure improvements are made. Please accept our apologies for the inconveniences you encountered, and we hope to have another opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Nous avons été envoyé dans un bâtiment annexe qui ressemblait à un vieux bâtiment d’appartements aux tapis sales. Les lecteurs de cartes aux portes fonctionnaient très mal, nous avons dû retourner à l’accueil. Aucun personnel pour le service dans le bâtiment annexe.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we apologize for the inconvenience you experienced, including being directed to an annex building that did not meet your expectations in terms of cleanliness. We take these concerns very seriously, and we will closely examine the issues related to card readers and the absence of staff in the annex building. Your comfort and satisfaction are our priority, and we will work to improve these aspects. We hope to have the opportunity to welcome you again in the future and offer you a much more pleasant experience.Sincerely, Hotel Manager
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review on Expedia. We appreciate your feedback and are pleased to see that your overall experience was positive. If there are any specific areas where we can improve or if there were particular aspects you enjoyed, please feel free to let us know. Your input is valuable, and we look forward to the opportunity to welcome you back and make your next stay even better.Sincerely, Hotel Manager
par un voyageur
Publié le 18 déc. 2023 sur Expedia
All is good
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your concise feedback. We're delighted to hear that all is good during your stay. If there's anything specific you'd like to highlight or if you have any suggestions, feel free to share. We appreciate your positive experience and look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Appréciation
Publié le 1 déc. 2023 sur HotelsTrès bien !
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely thank you for your excellent rating of 10 out of 10 on Hotels.com. We are delighted to learn that you had a very pleasant stay. If you have any particular aspects you would like to highlight or suggestions for maintaining this high level of service, please share them. We look forward to welcoming you again for an equally pleasant stay.Sincerely, Hotel Manager
par un voyageur de punaauia
Publié le 1 déc. 2023 sur Expedia
Hébergement sans problème chambre propre agréable excellent petit déjeuner
Un Denny's juste en face
Par contre j'ai appris que l'hôtel possède 2 ailes NORD ET SUD
L'AILE SUD EST BEAUCOUP MOINS CHÈRE OR SUR EXPÉDIA VOUS NE DONNEZ PAS LE CHOIX
Alors que par exemple au circus circus de las vegas vous donnez le choix entre les tours
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely thank you for your positive comment on your problem-free accommodation, a clean and pleasant room, as well as an excellent breakfast. We are delighted that your stay was pleasant. We take note of your suggestion regarding the choice between the two wings of the hotel. We are constantly looking to improve our services, and your feedback is valuable. We will do our best to offer more options in the future. We hope to have the pleasure of welcoming you again during your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
19 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Cynthia,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
par un voyageur
Publié le 25 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager
