Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024
Staff friendly
Commentaires de Gestion de l’hôtel
12 oct. 2024 par LiA team, Gestion de l’hôtel
Thank you for your positive review! We're delighted to hear that you found our staff friendly. Providing excellent service is a top priority for us, and your feedback is greatly appreciated. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 août 2024 sur Hotels
Nice place to be
Commentaires de Gestion de l’hôtel
27 août 2024 par LiA team, Gestion de l’hôtel
Thank you so much for the fantastic 10/10 rating and your kind words! We’re so pleased to hear that you enjoyed your stay. Your feedback is incredibly valuable and motivates our team to continue delivering excellent service. We can’t wait to welcome you back for another great experience!
par un voyageur
Publié le 25 août 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
27 août 2024 par LiA team, Gestion de l’hôtel
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with us. It’s always our goal to provide exceptional service and a comfortable stay, and it’s incredibly rewarding to know we succeeded. If you have any specific highlights from your stay that you’d like to share, we’d love to hear them! We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 25 août 2024 sur Hotels
Nice place to be
Commentaires de Gestion de l’hôtel
25 août 2024 par LiA team, Gestion de l’hôtel
Thank you for your exceptional 10/10 review! We are delighted to hear that you found our hotel to be a great place to stay. Your feedback is a true testament to our team’s dedication to providing outstanding service and comfort. We appreciate your kind words and look forward to the opportunity to welcome you back in the future.
par un voyageur
Publié le 24 août 2024 sur Hotels
Nice place to be
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you for the 10/10 rating! We're glad to hear that you enjoyed your stay and found our hotel to be a nice place to be. We look forward to having you back soon!
par un voyageur
Publié le 23 août 2024 sur Expedia
Easy access to stores and airport
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you for your review and for rating us 4/5! We’re pleased to hear that you found our location convenient for access to stores and the airport. If there’s anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 22 août 2024 sur Hotels
It’s nice place to be
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you for your fantastic review! We’re pleased to hear that you found our hotel to be a nice place to stay. Your positive feedback is much appreciated and motivates us to continue delivering great experiences. We look forward to having you with us again soon!
par un voyageur
Publié le 22 août 2024 sur Hotels
I like very much this Hotel
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you so much for your excellent review! We’re delighted to hear that you enjoyed your stay with us. It’s always our goal to provide a memorable and comfortable experience for our guests, and your feedback lets us know we’re succeeding. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 22 août 2024 sur Expedia
Convenient and clean. The non smoking room was pretty smokey, though
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m glad to hear that you found our hotel convenient and clean. However, I’m sorry to learn that the non-smoking room you stayed in had a smoky smell. This is certainly not the experience we aim to provide. We take matters like this seriously and will investigate to ensure our non-smoking rooms meet our high standards. Your comfort and satisfaction are very important to us, and we appreciate your input as it helps us improve. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
The room key kept de-magnetizing and my first night I got in super late and the front desk attendant was in a back room. I was terrified traveling alone and unfortunately this left me feeling really vulnerable. Apparently, you just need to knock on the door of the front desk after 11pm but who makes a commotion at 11pm because they can't get into their own room?
Commentaires de Gestion de l’hôtel
24 août 2024 par LiA team, Gestion de l’hôtel
Thank you for sharing your feedback. I’m truly sorry to hear about the issues you encountered with the room key and the difficulty you faced accessing the front desk during your late arrival. We understand how important security and ease of access are, especially when traveling alone, and it’s clear we fell short in this instance. Please accept our sincere apologies for any discomfort or inconvenience this caused. Your experience is not reflective of our usual standards. In the meantime, if you have any further concerns or need assistance, please feel free to reach out directly. We value your feedback and hope to have the opportunity to provide a more seamless experience on your next visit.
