Note fondée sur 364 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Expedia
Points positifs : Localisation, confort de la literie
Points négatifs : chambres assez petites, l’eau chaude mets quasiment 5 minutes à arriver dans les douches et insonorisation des chambres
Dans l’ensemble nous avons passé un bon séjour, mais ce n’est pas un hôtel où je retournerais.
Commentaires de Gestion de l’hôtel
26 août 2024 par Dan , Gestion de l’hôtel
Thank you for staying with us !
par un voyageur
Publié le 13 déc. 2019 sur Hotels
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Beautiful place to stay right in the heart of the city! So cute and quaint
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Daniel , Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Excellent stay! Thank you for everything!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for your feedback! We hope to have you stay with us again.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for providing your feedback!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
When we arrived at the property we were met by Lovely, who much like her name was a pleasure to speak to.
The room we had booked had an issue with the air and as the temperature inside was 87°F and had not cooled after we left for dinner I went at let Lovely know and she kindly moved us to another room. The new room was significantly smaller, but we were just happy to have cool air and it was away from the front of the building where there was a lot of noise with the protests outside the Grand Hyatt.
The elevator was very slow (due to it’s age) which made it quite difficult getting to and from our room as we did have to wait a while with other guests using it too.
Overall we had a pleasant stay.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for your feedback! We are glad to hear that Lovely was able to assist you and make your stay even lovelier. We will address your notes with our team to provide you with an even better experience next time.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
NA
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for providing your feedback!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
We stayed her in July and the room was very nice & clean. The area was prefect and walking distance to shops and the nightlife. My only issue was that the air conditioner in our room wasn't working, so our room was a bit stuffy, and we couldn't switch rooms as they were sold out. Thank you to the hotel management for offering us a discount on the air conditioning issue. I would stay here again as long as the air is working.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for providing your feedback! We are glad to hear that we were able to address your concerns, and you were able enjoy all that Union Square has to offer. We hope to see you again!
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Rachel, Gestion de l’hôtel
Thank you so much for your feedback!
par un voyageur
ok
Publié le 13 oct. 2024 sur HotelsThe location of the hotel is fine. Close to everything.
However, we doubt whether we are confusing "old and worn" with "vintage". We think the hotel appeared quite worn.
The staff on site was incredibly nice and helpful. I give them 5 stars because they do it really well!
The rooms were nice. Really good beds.
The shower handle was loose and fell off.
One of our sheets was torn in two places. It seems very strange that we did not notice or respond to this.
Secondly, we booked a hotel for 3 adults, but we only had towels for 2. We got extra without any problems, but it's just strange that it wasn't included from the start.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Dan , Gestion de l’hôtel
Thank you so much for the feedback and for staying with us. We thank you for letting us know about the shower handle as we have had our team resolve this issue. Thankk you again for staying and we hope to host you again soon.
