Note fondée sur 368 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Alyanna Ibay, Gestion de l’hôtel
Thank you for taking the time to review your stay, Sebastian. If you would like to elaborate further, please do not hesitate to contact the hotel.
par un voyageur
Under the ground…so discusting
Publié le 15 déc. 2023 sur HotelsWhen you have to order a breakfast for 2 using a QR code and wait 30 mn to eat frozen fruits and cold scramble eggs served on a dirty table.
And wait another 15mn for cold coffee from a person who doesn’t care of what she is doing. And this for 80$ ?
Same punition the next day. You will love digital hotel
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Nel, Gestion de l’hôtel
Hi Dominique - Thank you for your review. We appreciate your feedback regarding your dining experience, and we sincerely apologize for this incident. Please know that we're always looking to improve our services based on our guests' feedback. We hope that you can give us another chance to win you over next time you are in San Francisco!
par un voyageur
Publié le 13 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2023 par Sofia, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur
Publié le 26 août 2024 sur Expedia
The building itself is very modern. The rooms were clean, spacious and staff was very friendly and helpful.
The area outside of the hotel was a bit sketchy but felt safe overall, there was security outside during night time.
Hotel was very close to Union Square so shopping and finding places to eat was a breeze. Easy transportation as well as it was close to the station and bus stops.
Commentaires de Gestion de l’hôtel
27 août 2024 par Kahleo , Gestion de l’hôtel
Hi Melissa,Thank you again for choosing to make us your temporary home at The LINE San Francisco! We deeply appreciate your patronage and look forward to seeing you in the future!
par un voyageur
Publié le 26 août 2024 sur Expedia
The Area is not the best
Commentaires de Gestion de l’hôtel
26 août 2024 par Kahleo , Gestion de l’hôtel
Hi Thomas,Thank you for choosing to make us your temporary home at The LINE San Francisco, we'll pass the feedback along to our Security Department. We sincerely apologize for any disturbances or inconveniences experienced during the stay. Safe travels.
par un voyageur
Publié le 25 août 2024 sur Expedia
Not ideal location, but great customer service
Commentaires de Gestion de l’hôtel
25 août 2024 par Kahleo , Gestion de l’hôtel
Hi Gagan,Thank you again for choosing to make us your temporary home at The LINE San Francisco. We take all feedback seriously and will pass this along to our management. Thank you again for your patronage and we look forward to seeing you in the future!
par un voyageur
Publié le 25 août 2024 sur Expedia
- New and Clean
- the bed mattress could be better.
Commentaires de Gestion de l’hôtel
25 août 2024 par Kahleo , Gestion de l’hôtel
Hi Shivani,Thank you again for choosing to stay with us at The LINE San Francisco, we will certainly pass on the feedback to our management. We hope to see you again in the future! Safe travels!
par un voyageur
Bad neighborhood, mediocre service
Publié le 24 août 2024 sur HotelsThe neighborhood where the Line is, is shockingly bad. You just don’t feel safe even walking down the street. The hotel doesn’t compensate for the experience. The communal space is not cosy, breakfast can only be ordered via a qr code and delivered in 30 mins. The valet parking is $70 and they park your car in a valet across the street that cost you $30. My whole SF stay was fantastic except for the hotel that I was dreading to return to every night.
Commentaires de Gestion de l’hôtel
24 août 2024 par Kahleo , Gestion de l’hôtel
Hi Laszlo,Our sincere apologies for the inconveniences and disturbances during your stay with us. We take all feedback seriously, and if there's anything further, you'd like to discuss don't hesitate to reach back out to us.
par un voyageur
Publié le 23 août 2024 sur Expedia
Elevators are really hard to get to work. Neighborhood a bit sketchy but everywhere in sf is tricky these days
Commentaires de Gestion de l’hôtel
23 août 2024 par Kahleo, Gestion de l’hôtel
Hi Laura,Thank you again for choosing to make The LINE San Francisco your temporary home! We hope to see you again in the future!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Kahleo , Gestion de l’hôtel
Hi Janine,Thank you again for choosing to make The LINE San Francisco your temporary home! We look forward to seeing you again in the future!
