Note fondée sur 422 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Alyanna Ibay, Gestion de l’hôtel
Thank you for taking the time to review your stay, Sebastian. If you would like to elaborate further, please do not hesitate to contact the hotel.
par un voyageur
Under the ground…so discusting
Publié le 15 déc. 2023 sur HotelsWhen you have to order a breakfast for 2 using a QR code and wait 30 mn to eat frozen fruits and cold scramble eggs served on a dirty table.
And wait another 15mn for cold coffee from a person who doesn’t care of what she is doing. And this for 80$ ?
Same punition the next day. You will love digital hotel
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Nel, Gestion de l’hôtel
Hi Dominique - Thank you for your review. We appreciate your feedback regarding your dining experience, and we sincerely apologize for this incident. Please know that we're always looking to improve our services based on our guests' feedback. We hope that you can give us another chance to win you over next time you are in San Francisco!
par un voyageur
Publié le 13 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2023 par Sofia, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur de Vancouver
Publié le 9 oct. 2024 sur Expedia
Comfortabl hotel overall.
Although I got a room on the second floor and It got very noisy at night, people yelling, music loud. The neighbourhood known as tenderloin is VERY sketchy.
staff looked friendly but weren’t helpful. I asked for towels at midnight, and they told me to go to the front desk to pick them up. The hotel class is a bit miss leading, probably 3*, with very comfy beds and pillows, amazing water pressure.
The automated message system to check how the stay is going is not working appropriately, a few requests were made and didn’t provide follow up.
I would only repeat this hotel if the price is right.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Alvaro,Thank you for choosing to make us your temporary home at The LINE San Francisco. We deeply appreciate your patronage and feedback. Rest assured we will be passing on your concerns to the respective management. Feel free to reach out to us directly with any further questions or concerns.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
The hotel is nice and well located. However it is infront of a shelter for homeless people and the area is not very nice at night.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Kahleo , Gestion de l’hôtel
Good Evening,Thank you for choosing to make us your temporary home at The LINE San Francisco! We apologize for any disturbances or inconveniences experienced during your stay with us. If there is anything further, you'd wish to discuss don't hesitate to reach back out directly. Safe travels.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Juan,Thank you for choosing to stay with us at The LINE San Francisco, we deeply appreciate your patronage. If there is anything you'd like to discuss further, don't hesitate to reach back out to us. Safe travels.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Nice clean new hotel but the area is bad and the staff aren’t super friendly
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Madison,Thank you for choosing to make us your temporary home at The LINE San Francisco. We deeply appreciate your patronage and if there is anything you'd like to discuss further don't hesitate to reach back out to us. Safe travels.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Borders the Tenderloin district , which has large numbers of people sleeping in the streets.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Eugenie,Thank you for choosing to make us your temporary home at The LINE San Francisco! We deeply appreciate your patronage and look forward to seeing you again in the future!
par un voyageur
Publié le 4 oct. 2024 sur Hotels
The Line was clean, modern and comfortable! I would definitely stay there again!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Amanda,Thank you for choosing to make The LINE San Francisco your temporary home! We look forward to seeing you in the future again, safe travels!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Kahleo , Gestion de l’hôtel
Hi Kate,Thank you for choosing to make The LINE San Francisco your temporary home! We look forward to seeing you in the future again, safe travels!
